ulliJob Field: Engineering, Technology and Tools /liliHire type: Fixed term contract /li /ul h3Company Description /h3 pWorking at The Adaptavist Group /p pThe Adaptavist Group is a global family of companies with a common goal. We combine the best of teamwork, technology, and processes, helping all kinds of businesses be better today and tomorrow. /p pWe are experts at delivering enterprise software, tailored solutions, and quality services across some of the world’s most trusted technology ecosystems, including Atlassian, AWS, Slack, GitLab, monday.com and Aha! /p h3What we offer you /h3 pWe offer a very generous holiday (PTO) allowance, trusting you to take vacation time that suits your personal life, alongside flexible working hours that empower you to work when it best fits you and your team. We provide MacBooks to all employees and additional support for fully remote workers to set up their home offices. /p pOur exceptional Time Away Policy includes 26 weeks of fully paid leave for birthing parents, 13 weeks for non-birthing parents, and extended leave for adoption, IVF, surrogacy, elective egg freezing, and women's health needs such as menopause, menstruation, endometriosis, and PCOS. /p pOur trusting, flexible, remote-first way of working means that work can fit around your life, rather than your life fitting around work. /p pRead our full list of benefits /p pThe Consulting Solutions Engineer is a key member of the pre-sales organisation, responsible for driving technical engagement and supporting revenue growth by positioning integrated solutions across DevOps, Service Management, and Work Management. This role partners closely with Account Executives and Field CTO Practices to understand customer challenges and design solutions that improve software delivery, service operations, and team collaboration. /p pActing as the technical lead (Solution Owner) during pre-sales engagements, the role focuses on discovery, solution design, and validation across a broad range of use cases from CI/CD and cloud automation to IT service management and enterprise workflow optimisation. The successful candidate will lead workshops, deliver tailored demonstrations, and develop proof of concepts that clearly align technical capabilities with business outcomes. /p pThis role is critical in influencing technical and business decision-making, accelerating deal progression, and increasing win rates by presenting cohesive, scalable solutions that connect development, operations, and business teams. /p h3What you'll be doing /h3 pPre-Sales Technical Support /p pPartner with Account Executives to support all technical aspects of the sales cycle /p pLead discovery sessions to understand customer needs across DevOps,



Service Management and Work Management domains /p pDeliver tailored demonstrations spanning CI/CD, ITSM/ESM workflows, and work management use cases /p pOwn the creation of solution scoping documents and pricing inputs that allow for quotes and SOWs to be generated that accurately reflect customer requirements and proposed solutions /p pOwn and deliver proof of concepts (POCs) to validate proposed solutions /p pRespond to RFPs/RFIs with high-quality, solution-oriented technical input /p pDevOps : Design end-to-end DevOps solutions including CI/CD pipelines, infrastructure as code, and cloud-native architectures /p pService Mgmt : Design end-to-end service management solutions across ITSM, ESM, and workflow automation /p pWork Mgmt : Design scalable work management solutions that support team collaboration and operational efficiency /p pTranslate business and technical requirements into scalable, secure, and user-centric architectures /p pDefine workflows, data models, integration patterns, and automation strategies /p pProduce architecture diagrams and technical documentation /p pCustomer Consulting Advisory /p pAct as a trusted advisor across software delivery, service operations, and team collaboration /p pGuide customers in adopting best practices in DevOps, Service Management and Work Management /p pAdvise on operating models, governance, and transformation and optimisation strategies /p pHelp organisations improve efficiency, visibility, and cross-team alignment /p pDomain Management Expertise /p pDemonstrate expertise across DevOps (CI/CD, cloud, containers), Service Management (ITSM/ESM), and Work Management (project/workflow tools) /p pMap customer processes to platform capabilities and recommend improvements /p pDevOps : Support customers in understanding deployment models, integration patterns, and operational considerations /p pWork Mgmt : Support discussions around reporting, dashboards, resource planning, and workflow optimisation /p pService Mgmt : Support discussions around service design, SLA management, reporting, and continuous improvement /p pStay current with emerging tools, frameworks, and industry trends /p pCollaborate with Field CTO Practices and marketing teams to relay customer feedback and influence roadmap decisions /p pWork closely with Sales and Delivery teams to ensure smooth transition from pre-sales to implementation /p pContribute to internal knowledge sharing,



demo environments and reusable solution assets /p pEstablish and build networks within our core vendor partnerships /p h3What we're looking for /h3 pThis is very much a wish list - outside of the language requirement for Italian, please don't hesitate to apply if you have some but not all of the below experience: /p pFluent Italian skills, written and verbal /p pExperience in Solutions Engineeringor a Consulting roles /p pStrong experience in pre-sales or customer-facing technical roles /p pDevOps /p pHands-on experience with CI/CD tools (e.g., GitLab, Harness, GitHub Actions, Jenkins, Bitbucket, TeamCity) /p pExperience with cloud platforms (AWS, Azure, or GCP) /p pExperience with secrets management platforms (Vault, AWS Secrets, Azure Secrets) /p pStrong understanding of containerisation and orchestration (Docker, Kubernetes, EKS, OpenShift) /p pKnowledge of DevOps frameworks (e.g., Space, DORA, CALMS, Teams Topologies) /p pExperience with Infrastructure as Code (Terraform, CloudFormation) /p pProficiency in scripting/programming (e.g., Python, Bash, or Go) /p pService Mgmt /p pHands-on experience with service management platforms (e.g., Jira Service Management, ServiceNow, or similar) /p pSolid understanding of IT Service Management (ITSM) processes (incident, problem, change, request) /p pKnowledge of service management frameworks (e.g., ITIL) /p pWork Mgmt /p pHands-on experience with work/project management platforms (e.g., Jira, Asana, Monday.com, or similar) /p pStrong understanding of workflow design, task management, and team collaboration tools /p pStrong communication, presentation, and stakeholder management skills /p pAbility to translate complex technical concepts into clear business value /p pExperience running workshops, demos, and dis /p h3Additional Information /h3 pWe have published some support on Interviewing with us to try to alleviate any pre-interview anxieties, here you’ll find information to help you prepare and ace an interview at TAG. /p pFrom our family-friendly policies to our flexible work environment we offer a range of benefits and policies in order to support staff from all different backgrounds. If you have any questions, please do ask us. /p pAt The Adaptavist Group , we are committed to promoting a diverse and inclusive community and believe this positively impacts both the creation of our innovative products and our delivery of bespoke solutions to our global customers and our own unique culture. We encourage all qualified applicants, regardless of age, disability, race, sexual orientation, religion or belief, sex, gender identity, pregnancy and maternity, marriage, and civil partnership status. /p #J-18808-Ljbffr

📌 Adaptavist Engineering, Technology and Tools Consulting Solutions Engineer, Italy (Italia)
🏢 The Adaptavist Group
📍 Italia