Overview

In this role you support customers by keeping process equipment at peak performance, while occasionally assisting with installation or upgrades. You work within a global, multidisciplinary team to diagnose issues, provide effective troubleshooting, and maintain clear communication with clients. You follow defined methods and document all work. Based in Montbonnot, you travel across Europe and beyond to ensure customer satisfaction and project success.

Retribuzione / Benefits

- competitive total rewards package
- family friendly environment
- inclusive work culture
- opportunity to work globally

Responsabilità

- Maintain and optimize system performance
- Assist installation or upgrade of equipment when needed
- Switch between service activities per project needs
- Troubleshoot and diagnose equipment issues efficiently
- Communicate with customers to understand needs and ensure satisfaction




- Document work according to best-known methods and company procedures
- Travel domestically and internationally up to 70%

Requisiti fondamentali

- Certified engineer or degree from advanced technical school or equivalent experiences
- Very good written and verbal English
- Full driver’s license
- Willingness to travel internationally up to 70%
- Experience in optical, mechanical, electronic, and laser technology is preferable

- Adaptability and flexibility
- Strong communication and interpersonal skills
- Autonomy and initiative
- Ability to work in multicultural, diverse teams
- Optical, mechanical, electronic, and laser technology knowledge (preferable)
- Strong troubleshooting and problem-solving skills

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