The successful candidate will be responsible for handling relations with Travel Manager and Trip leaders, resolving quality issues, planning the activities for the tour groups before the season starts in pursuit of our company's excellence goals, and assisting Trip leaders to achieve excellence goals during the season. Handle relations with Tour Guides (assigning/changing tour schedule) Handling administrative tasks such as: signing and filing all agreements and timesheets, preparing all Group documents, reviewing all Group and Guide travel expenses, collecting and filing all end of trip documents Data entry and database management to ensure accuracy of company systems Coordinating all logistics for Tour Guide hiring, training trips, and business meetings Interact regularly with travelers on site Use of internal systems GERT, TABLEAU, LOTUS NOTES Organizing logistics with Hiring/Training/Kick off/Events Review and scan surveys Assisting the Manager of Trip Leader in organizing hiring training logistic Assist Trip Leader Manager with Performance Management actions Use of Excel file for administrative tasks 2+ years' experience in Travel & Tourism Business preferred.

Fluent

English written and spoken (Company official language: English)



Proficient with Microsoft Office package (especially Excel) Strong People Skills & Customer Care Oriented Ability to travel 15% of the time and working longer hours HR experience preferable Vacation days per year + 3 personal days from the company Reimbursement of public transport with yearly max cap Incentive Bonus based on targeted results Personal and Professional Growth – Available on request Milestone Premio + Travel certificate for every next 5th anniversary of employment at GCC Associate Deals – WORLDWIDE GC Tour packages available to associates @ discounted price Performance Management Dynamic, open, fast-paced environment. 1 year fix-term contract which can turn permanent. Friday homework. Flexible approach & great office environment.

By applying to this ad you will give the Grand Circle your consent for processing your data in recruitment process. The data collected in process of recruitment is in accordance with the policy of keeping. Personal data of the Grand Circle and without your express consent cannot be used in any other purposes.

If you have any queries or complaints, please contact us at the email address gdprinfo@oattravel.

📌 Program Services Coordinator (Città Metropolitana di Venezia)
🏢 Grand Circle
📍 Città Metropolitana di Venezia