## Issuing & Refund OperatorApply: On-site: Italy – Rome Rinascente: Tempo pieno: Posted Today: End Date: November 22, *
* (19 days left to apply): JR*Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit . Nature and aim of the positionRefund Global Blue Tax Free Forms at a Global Blue Refund Point.Main duties and responsibilities· Verify and refund Global Blue Tax Free Forms
· Ensure a satisfactory experience for our customers
· Prevent refunding mistakes and fraud
· Prepare reports as needed
· Observe Global Blue policies, guidelines and procedures
· The position may be part of a Downtown Cash Refund OfficeMain KPIs· Number of refunded transactions
· Refunding mistake ratioReporting and collaboration· Reporting line: Refund Supervisor or Airport Manager
· Mainly cooperates with:o Peers at same and other Refund Pointso Quality Assuranceo Refund Managero Merchants' staffo Sales organizationBackground and Education* Helpful:



a commercial background
* Helpful: experience in face to face customer contact
* Helpful: experience in managing tills
* Helpful: airport experience
* Helpful: customer service experienceSpecific skills and knowledge* Must be fluent in English.
* Other helpful languages in order of relevance: Chinese, Russian, Arabic
* Must be dedicated to service and customer satisfaction
* Must be experienced in using office software
* Must be trustworthy to handle large amounts of cash
* Must have a clean criminal record
* Must be able to handle stress
* Must be nimble but thorough
* Must be a good team player
* Must be flexible in terms of

working hours
* Previous working experience is a plus *We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.*
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📌 Issuing & Refund Operator (Lazio)
🏢 Shift4
📍 Lazio