OverviewIn this role you support customers by keeping process equipment at peak performance, while occasionally assisting with installation or upgrades.
You work within a global, multidisciplinary team to diagnose issues, provide effective troubleshooting, and maintain clear communication with clients.
You follow defined methods and document all work.
Based in Montbonnot, you travel across Europe and beyond to ensure customer satisfaction and project success.
Retribuzione / Benefitscompetitive total rewards package
family friendly environment
inclusive work culture
opportunity to work globally
ResponsabilitàMaintain and optimize system performance
Assist installation or upgrade of equipment when needed
Switch between service activities per project needs
Troubleshoot and diagnose equipment issues efficiently
Communicate with customers to understand needs and ensure satisfaction




Document work according to best-known methods and company procedures
Travel domestically and internationally up to 70%
Requisiti fondamentaliCertified engineer or degree from advanced technical school or equivalent experiences
Very good written and verbal English
Full driver's license
Willingness to travel internationally up to 70%
Experience in optical, mechanical, electronic, and laser technology is preferable
Adaptability and flexibility
Strong communication and interpersonal skills
Autonomy and initiative
Ability to work in multicultural, diverse teams
Optical, mechanical, electronic, and laser technology knowledge (preferable)
Strong troubleshooting and problem-solving skills

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