Job Title

Inside Sales Account Manager - End Customer

Job Description

We are looking for an Inside Sales Account Manager - End Customer to join our Italian sales team. This role is based at our office in Assago close to Milan.

Do you thrive on building relationships creating opportunities and turning conversations into business success If so this could be the perfect next step in your career.

WHAT IS AXIS

Axis is a Swedish company that enables a smarter and safer world by creating network solutions that provide insights for improving security and new ways of doing business. As the industry leader in network video and part of the Canon group Axis offers products and services for video surveillance and analytics access control intercom and audio systems. Axis has more than 5000 dedicated employees in over 50 countries and collaborates with partners worldwide to deliver customer solutions.

WHAT WILL YOU DO AS AN ISAM

The Inside Sales Account Manager End Customers (ISAM EC) Italy is responsible for driving commercial engagement pipeline development and sales activities across selected End Customer and Architecture & Engineering accounts. Working closely with the Key Account Managers and A&E; Manager the role strengthens account coverage identifies new business opportunities and maintains structured customer engagement.

The ISAM EC develops stakeholder relationships generates and qualifies leads reactivates dormant accounts and ensures consistent follow-up throughout the sales cycle. The role also acts as a key link between the End Customer and Territory Sales teams supporting collaboration and opportunity development across Italy.

By coordinating resources across Sales Marketing Distribution and Technical teams the ISAM EC helps drive revenue growth strengthen customer relationships and position Axis as a trusted advisor. Limited travel is required.

Key responsibilities include:

- Act as the day-to-day inside sales point of contact for End Customer accounts
- Proactively identify contact and develop new stakeholders within assigned End Customers




- Support the KAM EC and A&E; Manager in executing agreed account plans
- Support Territory Sales teams in the development of End Customers within their respective territories
- Drive proactive customer engagement through phone Teams email and digital channels
- Set clear objectives for customer meetings discovery calls and visits
- Identify generate qualify and develop leads and sales opportunities for End Customers
- Develop and maintain a qualified opportunity pipeline ensuring accurate and timely updates activity tracking and forecasting in Salesforce.
- Coordinate customer engagement activities including customer visits meetings webinars seminars trainings and other relevant activities
- Coordinate internal Axis resources to respond effectively to customer needs and progress
- Provide regular reporting on customer activity engagement pipeline opportunities risks and required actions

WHO ARE WE LOOKING FOR

- Degree in Business Administration Engineering or a related field
- 3 years sales experience preferably in security or IT
- Strong relationship-building skills with customers and stakeholders
- Ability to identify and develop new business opportunities
- Commercial mindset with a proactive approach
- Strong communication and interpersonal skills
- Organized structured and detail-oriented
- Able to manage multiple accounts and priorities
- Interest in the security and technology market
- CRM experience preferably Salesforce
- Fluent in Italian and proficient in English

Dont tick every box Wed still love to hear from you. We hire for potential and passion as much as for experience. Were looking for motivated individuals to help us build our future - and yours.

WHAT CAN AXIS OFFER





At Axis you will be working within an international organisation surrounded by enthusiastic people in an open-minded and innovative culture. Besides this Axis is proud to offer:

- Internal events in Italy and EMEA
- Meal vouchers
- Health insurance covered by Axis for your family and for you
- Pension plan
- 100 days parental leave (gender neutral)
- Yearly Gym Allowance

READY TO ACT

Axis is a company realizing the benefits of a diverse workforce. We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability race colour religion gender gender identity or expression sexual orientation national origin genetics nor age.

To be considered for this process please submit your CV and Cover Letter in English.

At Axis we build the company on people and values. Thats why we dont use artificial intelligence to screen or interview candidates. We believe in human connection and we evaluate every applicant personally.

Type of Employment

Permanent Employment

Posting End Date

Certain roles at Axis require background checks which means applicable verifications will be done in these recruitments. Notice will be provided before we take any action.

About Axis Communications

We enable a smarter and safer world by creating innovative solutions for improving security and business performance. As a network technology company and industry leader we offer solutions in video surveillance access control intercom and audio systems enhanced by intelligent analytics applications.

With around 6000 committed employees in over 50 countries we collaborate with partners worldwide. Together we thrive in our friendly open and collaborative culture and inspire each other to think beyond the expected. United by our commitment to inclusion diversity and sustainability we consistently seek to develop our skills and way of working.

Lets create a smarter and safer world

For more information about Axis please visit our website .

Listen to Axis Communications Playlist

Required Experience:

IC

📌 Inside Sales Account Manager End Customer (Milano)
🏢 Axis Communications
📍 Milano