pMeet the company behind the Z Factor
At ZIM, we believe shipping can be exciting.
In a fast-moving industry, we've made our mark with a fresh and unique approach; we're all about our people, and our people are all about the Z Factor.
/p pSo, what is our Z Factor?
It's the spirit of Innovation and Togetherness, it's the Can-Do Approach, the Agility in thought and action, it's the personal touch with both employees and customers.
/p pDriving Global Trade Forward: Operating globally in over 90 countries, and serving over 32,000 customers in 300 ports worldwide, our differentiated global-niche strategy covers major trade routes with a focus on select markets.
/p pOur mission?
To deliver an outstanding customer experience.
We've blended cutting-edge, data-driven strategies with creative, tailored solutions to keep up with our customers' evolving needs.
/p pAre you ready to unleash your Z Factor?
/p pWho we are looking for: /p pThe Operations Coordinator is responsible for ensuring the efficient, safe and cost-effective execution of vessel and port operations across assigned Italian ports.
The role acts as a key liaison between terminals, port service providers, vessel operators, network partners and internal stakeholders to maintain schedule reliability, operational performance and compliance with company standards.
/p h3Main Job Responsibilities: /h3 h3Vessel Port Operations /h3 ul liCoordinate vessel calls and related port activities in assigned locations.
/li liMonitor vessel schedules, turnaround times and operational performance.
/li liIdentify operational disruptions, delays and risks, ensuring timely escalation and resolution.
/li liSupport service recovery initiatives to minimize commercial and operational impact.




/li /ul h3Terminal Service Provider Coordination /h3 ul liLiaise with terminals, port authorities, agents and service providers to ensure smooth execution of port calls.
/li liMonitor loading and discharge operations, productivity levels and operational constraints.
/li liEnsure operational requirements are communicated effectively to all stakeholders.
/li /ul h3Cost Control Operational Efficiency /h3 ul liReview and validate operational expenses, vendor invoices and port call costs.
/li liSupport budget control activities and identify opportunities for cost optimization.
/li liContribute to continuous improvement initiatives aimed at increasing efficiency and service quality.
/li /ul h3Reporting Performance Monitoring /h3 ul liMaintain accurate operational data and records.
/li liPrepare and analyze operational KPIs and performance reports.
/li liProvide regular operational updates to local and regional management.
/li /ul h3Stakeholder Management /h3 ul liCollaborate closely with Customer Service, Trade, Logistics, Finance and regional Operations teams.
/li liMaintain effective relationships with terminals, service providers and external business partners.
/li liSupport cross-functional initiatives to improve operational performance and customer experience.
/li /ul h3Compliance, Safety Quality /h3 ul liEnsure compliance with company policies, industry regulations and local requirements.




/li liSupport safety, security and environmental standards related to vessel and port operations.
/li liPromote operational excellence and adherence to established procedures.
/li /ul h3Requirements /h3 ul liBachelor's degree or equivalent professional experience in Shipping, Logistics, Maritime Studies or related fields.
/li liMinimum 3-5 years of experience in container shipping, vessel operations, port operations or logistics.
/li liSound knowledge of liner shipping and container terminal operations.
/li liStrong analytical, problem-solving and coordination skills.
/li liAbility to manage multiple priorities in a fast-paced international environment, together with the flexibility in working hours required by the management of vessel operations.
/li liFluent in Italian working knowledge of English, both written and spoken.
/li liProficiency in Microsoft Office applications and operational management systems.
/li /ul h3Key Competencies: /h3 ul liOperational Excellence /li liPlanning Coordination /li liProblem Solving /li liCost Awareness /li liStakeholder Management /li liAccountability /li liCommunication Skills /li liTeamwork Collaboration /li liAdaptability /li liResults Orientation /li /ul ul liJob Location: Genova, Italia /li liContract Type: Tempo pieno, Permanent/Temporary based on candidate's experience.
/li liSalary Range: ** E – ** E /li liHybrid working arrangement up to 20% of the time /li /ul pWe believe in equal opportunities: At ZIM, we prioritize diversity of our qualified employees.
We celebrate differences and embed them into every aspect of our workplace, services, and our community.
ZIM is proud and committed to provi

📌 Operations Coordinator (Genova)
🏢 ZIM Integrated Shipping Services
📍 Genova