An Amazing Career Opportunity for a Director of Operations The Director of Operations, Secure Document Issuance is accountable for leading the end-to-end Operations function across SDI manufacturing and operational sites in Italy and the Netherlands. The role provides functional leadership to local Operations Managers and has overall accountability for Assembly & Test, Supply Chain from logistics through procurement, Manufacturing, IT, QHSSE, and Facilities. The Director will be a member of the SDI Management Team and will partner closely with Commercial, Product Management, Engineering, Finance, Service, and corporate functions to deliver safe, compliant, scalable, and cost-effective operations. As SDI continues to grow through M&A;, the role is expected to take on increasing responsibility for operational integration, standardization, and post-acquisition performance improvement. HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely. We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Secure Issuance, part of HID Global, offers the world’s broadest and most sophisticated portfolio of card printers, laser engravers, encoders and software. For more than 25 years, organizations across a variety of industries — from enterprise corporations and government agencies to financial institutions and universities — have relied on HID Global Secure Issuance for the custom personalization and issuance of secure identity credentials and financial cards. With a history of pioneering patented technologies and expertise, business integrity and long-standing customer confidence, HID Global is a global leader in secure card issuance innovation.



As our Director of Operations , you’ll support HID’s success by: Lead the SDI Operations organization across the locations in Italy and the Netherlands, ensuring consistent execution of operational plans, priorities, and performance commitments. Provide overall leadership for Assembly & Test, Manufacturing, Supply Chain, Logistics, Procurement, IT, QHSSE, and Facilities across the operating locations. Ensure safe, compliant, and efficient operations in line with HID policies, local regulations, customer requirements, and applicable quality, environmental, safety, security, and information-security standards. Drive standardization, continuous improvement, lean manufacturing principles, working-capital discipline, delivery performance, cost control, quality, and operational scalability while navigating the different operational profiles. Lead, coach, and develop approximately 5 direct reports and approximately 50 indirect reports, including local Operations Managers and functional leaders. Partner with Service leadership to ensure operational performance supports customer commitments, while the Service organization remains outside the scope of this role. Support M&A; and integration activities by assessing operational capabilities, harmonizing processes, and preparing newly acquired businesses for integration into SDI operations. Define and maintain Operations policies, procedures, governance,



and management routines across SDI sites. Review and approve annual plans, capacity plans, workforce plans, investment proposals, and departmental budgets for Operations areas. Ensure reliable supply-chain execution from supplier to customer, including logistics, procurement, inventory management, supplier performance, and working-capital optimization. Oversee facility management, production spaces, office spaces, installations, maintenance, site readiness, and security-related operational processes. Ensure local Operations Managers have the people, methods, tools, systems, and resources required to meet commitments. Represent Operations in SDI Management Team discussions and provide regular reporting on operational progress, risks, escalations, financial performance, and improvement initiatives. Maintain effective stakeholder relationships with internal teams, suppliers, customers when escalations require senior operational involvement, and HID/ASSA ABLOY corporate functions. Education And/or Experience Significant senior operations leadership experience in an international manufacturing or industrial technology environment. Proven ability to lead multi-site operations and to manage through local operational leaders. Experience leading functions such as Assembly & Test, Manufacturing, Supply Chain, Logistics, Procurement, IT, QHSSE, and Facilities. Strong understanding of operational planning, budgeting, KPI management, cost control, delivery performance, quality systems, and continuous improvement / lean manufacturing principles. Demonstrated leadership capability, including coaching, performance management, organizational development, and cross-functional stakeholder management.

📌 Operations Manager (Italia)
🏢 HID
📍 Italia