If you are a Customer Engagement Engineer professional looking for an opportunity to grow your career, Emerson has an exciting opportunity for you in Seregno, Italy . In this role, you will serve as the key local interface between customers, project managers, suppliers, fabricators, and execution teams, ensuring smooth communication and project coordination throughout the project lifecycle. You will combine technical expertise with strong stakeholder engagement skills to support successful project execution and deliver an outstanding customer experience. Let’s Go Act as the primary local contact for customers throughout project execution. Support Project Managers in understanding and addressing customer technical requirements. Participate in customer meetings, progress reviews, and project discussions. Build strong relationships with customers and proactively address concerns and challenges. Coordinate communication between customers, suppliers, fabricators, system integrators, and project teams. Support change order management, technical clarifications, and project follow-up activities. Review supplier and subcontractor scope alignment with project specifications and requirements. Monitor supplier and fabrication progress and provide execution updates to project stakeholders. Support inspections, Factory Acceptance Tests (FAT), and customer witness activities. Act as the local extension of the Global Hub Project Manager and execution team. You build strong customer relationships and deliver customer-centric solutions. You communicate effectively with a variety of stakeholders and adapt your approach to different audiences and cultures. Degree in Engineering or equivalent technical background. A minimum of 2-3 years experience coordinating technical projects, customers, suppliers,



or contractors. Understanding of industrial systems, instrumentation, electrical, mechanical, or process engineering. Ability to discuss technical requirements with customers and translate them into clear project actions. Strong communication, organizational, and stakeholder management skills. Basic understanding of commercial and project execution processes. Professional proficiency in English. Experience in Oil & Gas, metering, blending, transfer systems, or industrial automation projects. Experience working with fabricators, system integrators, suppliers, or manufacturing partners. Familiarity with project planning tools and project execution methodologies. Experience supporting Factory Acceptance Tests (FAT), inspections, or site activities. Ability to work effectively across cultures, time zones, and global project teams. Italian language skills in addition to English. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.



Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during our annual merit review process. The salary range for this role is 32.100 to 59.700 EUR annual total compensation commensurate with the skills, talent, capabilities, and experience each candidate brings to a role. This position is covered by the National Collective Labour Agreement for the Metalworking Industry (CCNL), which defines the salary structure and related career progression paths. At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. So, let’s go. Let’s go, together. If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more susta

📌 Customer Care Engineer with Italian (Italia)
🏢 Emerson
📍 Italia