TL; DR
Pillar isan Italian startup founded on February 13th, 2025, which has grown rapidly after raising a €3.2 M funding round. We are revolutionizing construction site management. We are looking for an Account Manager with 2–4 years of experience to manage and grow our existing customer base.
The role
The Account Manager is responsible for customer success and expanding existing revenue. This is not customer support: it is a post-sales commercial role.
You will be responsible for: Ensuring product usage and adoption
Identifying upsell / cross-sell opportunities
Reducing churn
Building strong, long-term customer relationships What we are looking for
Must have: 2–4 years of experience in Account Management / Customer Success / Sales
Strong relationship-building skills




Proactive mindset
Results-oriented approach (retention + expansion focus) Nice to have: Saa S experience
Experience working with SMEs
Analytical skills Permanent contract €37–45k OTE + benefits
What we offer xrtlpzc
Bonuses tied to retention and expansion
Active customer portfolio from day one
Dynamic and meritocratic environment Why join Pillar Direct impact on company growth
Real customers with real operational problems
Hybrid role between relationships and revenue
Opportunity to grow into senior or sales leadership roles

📌 Account Manager (Italia)
🏢 Pillar
📍 Italia