h3About us /h3 pJoining Busuu means being part of one of the top EdTech companies in the world, a multiple award-winner recognised for its innovation and impact in language learning. /p h3Job Description /h3 pBusuu’s vision is to empower people through languages. We are the world’s largest online community for language learning, with 120+ million registered users. We make learning a language easy by combining AI-powered courses with feedback from our global community of native speakers and lesson content designed for real life. /p pBusuu is part of the global Chegg family. Chegg is the leading student-first connected learning platform and a NYSE listed company. /p h3What does a Revenue Operations Manager do at Busuu? /h3 pYou’ll bring Marketing, Sales and Customer Success together, making sure the processes and systems that support our customer lifecycle work effectively as one. /p pReporting to the Head of Revenue Operations, you’ll take ownership of how these teams work together, from lead generation and pipeline creation through to onboarding, renewal and expansion. Acting as a trusted deputy, you’ll turn business needs into clear processes, improve how our teams operate and help build the foundations for sustainable growth. /p pThis is a hands‑on role for someone who combines systems knowledge with commercial thinking and takes improvements through to implementation and adoption. /p h3Your responsibilities /h3 ul libImprove the customer lifecycle: /b Own processes and handoffs across Marketing, Sales and Customer Success, including lead progression, nurture, onboarding and renewal. Establish clear ownership and coordinate the operating process behind our target account list. /li libLead marketing systems governance: /b Manage the handover of HubSpot from our external agency,



document its setup and enable the Marketing team to take over day‑to‑day operations. Own standards for campaign tracking, taxonomy, integrations and data quality, and partner with Marketing on the HubSpot roadmap. /li libCoordinate reporting and revenue processes: /b Define reporting requirements for Marketing and Customer Success, working with Decision Intelligence on analytics and source‑of‑truth data. Partner with Finance to align operational workflows and revenue tracking with business needs. /li libBuild consistent ways of working: /b Own Revenue Operations documentation, SOPs and playbooks. Train teams on processes and systems, and use AI tools where useful to improve workflows and efficiency. /li /ul h3What we’re looking for /h3 h3Essential /h3 ul li3–5 years' experience in Revenue Operations, Sales Operations, GTM Operations or a closely related Marketing Operations role within a SaaS, EdTech, subscription or technology business. /li liA strong understanding of how Marketing, Sales and Customer Success work together across acquisition, conversion, retention and expansion. /li liPractical experience with HubSpot and/or Salesforce, including workflows, configurations and data flows. /li liExperience improving cross-functional processes and turning business needs into clear operational requirements. /li liStrong communication and stakeholder management skills, including the confidence to challenge assumptions and influence without formal authority. /li liConfidence working with dashboards and reporting,



validating data and identifying the information teams need to make decisions. /li liThe ability to create clear, practical documentation and drive adoption of new processes and systems. /li /ul h3Desirable /h3 ul liExperience with HubSpot Marketing Hub, marketing automation or lead lifecycle management. /li liKnowledge of campaign taxonomy, UTM tracking, attribution, integrations or data enrichment. /li liExperience managing a technical handover from an external agency or vendor. /li liFamiliarity with SQL, data warehouses or business intelligence tools. /li liExperience using AI to improve documentation, training or workflow automation. /li liExperience in commercial or financial analysis, particularly in a subscription‑based business. /li /ul h3Benefits /h3 ul liOur centrally located offices are well‑equipped with free breakfast, plenty of snacks and fresh fruit. /li li2 free lunches per week at our office that you can choose out of a wide selection of restaurants in the area. /li liGreat Private Health Insurance scheme /li liWe love to support our teams with their work‑life balance so we offer flexible working hours, a hybrid and remote model of working. /li liStaying connected as a team is very important to us, so we have lots of social activities for you to join such as team lunches, Thursday socials, quarterly team, and company events. /li /ul pOur platform is for everyone, and so is our workplace. We pride ourselves on embracing our differences, whether they’re cultural, racial, religious, or otherwise. This means each one of us comes to work knowing that we have a voice – and a safe, judgement‑free zone to speak freely. /p pIf you like the sound of that, join us. We'd love to hear what you have to sa /p #J-18808-Ljbffr

📌 Revenue Operations Manager (Italia)
🏢 Busuu
📍 Italia