Shift4 operates Global Blue Tax Free refunds at a Global Blue Refund Point. The role focuses on verifying and refunding tax-free forms, delivering a satisfactory customer experience, and preventing refunding mistakes or fraud.
Reporting lines include the Refund Supervisor or Airport Manager, with collaboration across peers, QA, Refund Manager, merchants’ staff and the sales team. A commercial background and cash-handling experience are helpful, as is airport exposure.
📌 Tax Free Refund Specialist (Roma)
🏢 956 IT11 Global Blue Italia
📍 Roma
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