Where passion meets opportunity

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Your Purpose

During the setup of the new technology company, provide practical PMO support to the General Manager and functional workstream owners, accountable that all activities proceed on time and according to budget, consolidate updates and follow up on agreed actions. Following the setup phase, will focus on IT project coordination and ongoing PMO activities within the organization including coordination of assigned IT projects for the organization’s Customers, working with business and technology teams to maintain plans, monitor progress and support delivery against agreed priorities.

Context

MSC Cruises is strengthening its internal technology capabilities and establishing a dedicated technology organisation in Naples, designed to become a major delivery hub across digital products and platforms, architecture, IT operations, cybersecurity, software engineering, quality assurance and governance.

The target model combines stable product and platform teams with dedicated portfolio and project-management capabilities and stronger end-to-end internal accountability.

The setup programme requires coordination across interconnected corporate, people, labour, finance, legal, facilities, technology and operating-model workstreams.

The role combines IT project coordination with practical PMO support during the NewCo setup.

Your Impact

NewCo Setup Accountable Program Manager

- Drive the NewCo setup managing the timeplan, consolidating milestones, actions and progress updates provided by workstream owners coordinating all actions with company top management.
- Organise regular check-ins with the relevant functions, collect updates and follow up on agreed actions.
- Support tracking of key setup activities across people, workplace, technology and corporate functions, flagging delays or dependencies to the General Manager and relevant owners.
- Prepare concise status updates, meeting materials and action logs using inputs from the relevant teams.
- Help organise setup documentation and support the handover of outstanding actions to the relevant teams.

IT Project Portfolio management and Project Delivery

- Manage assigned IT and digital projects from initiation and planning through execution, transition and closure.
- Maintain project plans, milestones and dependencies, gathering updates from the relevant delivery owners.
- Coordinate business stakeholders, Product Owners, technology teams,



architecture, cybersecurity, external partners and governance functions throughout the project lifecycle for all the different company Customers.
- Monitor delivery progress and identify risks, issues, dependencies and decisions requiring escalation.
- Support implementation and handover to operations, tracking agreed readiness activities and follow-up actions.

Budget Tracking & Portfolio Support

- Collect project budget updates and support cost tracking with Finance and Portfolio Management, highlighting variances for review.
- Manage the demand from Customers and Group and organize the fulfillment
- Report to the group PMO on regular basis to assess the progress of the ongoing activities
- Provide accurate project data to support portfolio prioritisation, capacity planning and executive reporting.

Reporting & Meeting Support

- Support preparation of project status reports and materials for management meetings.
- Maintain RAID logs, decision logs, milestone trackers and action plans.
- Help organise project meetings and record decisions, actions, owners and deadlines.

Key Interfaces

- General Manager and relevant project or portfolio leads.
- Group Governance lead
- IT Product Owners, Product Managers, Architecture, Engineering, Infrastructure, IT Operations and Cybersecurity.
- Workstream owners across HR, Finance, Legal, Corporate Governance, Procurement, Facilities, Communications and other corporate functions.
- Technology vendors, system integrators, real-estate or workplace suppliers and specialist advisers where applicable.

Success Measures

- Integrated NewCo setup ontime and onbudget and actively deployed across workstreams.
- Assigned technology projects delivered against agreed scope, milestones and expected outcomes.
- Flexible management of critical dependencies, readiness gaps, decisions and escalation points identified early and made visible to leadership.
- Clear transition from temporary setup governance into sustainable business-as-usual portfolio and operating governance.
- Accurate and transparent visibility of project/programme health, costs,



delivery confidence and operational readiness.
- Satisfaction from key stakeholders measured regularly
- Alignment with Group governance
- Steering materials concise, accurate and decision-oriented.

Your Journey so far

- 5–8 years of experience in IT Project Management, Technology Delivery, Digital Transformation or PMO domains.
- Proven experience managing IT or digital projects involving multiple technical and business stakeholders.
- Experience supporting cross-functional projects or PMO activities involving technology and corporate teams is an advantage.
- Practical experience in Agile or hybrid delivery environments, including planning, backlog coordination, delivery ceremonies and iterative progress tracking.
- Experience working in multinational, cross-functional or matrix organisations.
- Consulting, internal transformation, technology PMO or corporate portfolio-management experience is considered a plus.
- Degree in Engineering, Information Systems, Computer Science, Business Administration, Economics or a related discipline.
- PMP, PRINCE2, MSP, Agile, Scrum, SAFe or equivalent project/programme-management certification is considered an advantage.

Your Essentials

- Reliable follow-through and a practical focus on delivery.
- Structured, pragmatic and execution-oriented approach.
- Ability to organise inputs from different teams into clear plans and updates.
- Ability to identify delays and dependencies and raise them with the appropriate owner.
- Confidence working with senior stakeholders while remaining hands-on and focused on follow-through.
- Excellent written communication and PowerPoint-ready synthesis skills.
- Fluent Italian and English.
- Gross annual salary (RAL): between €60.000 - €67.000 gross per year, paid over 14 monthly installments

Our commitment

We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet. Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here!

📌 Project and Portfolio Manager (Napoli)
🏢 Msc Cruises
📍 Napoli