Campari Group today is a major player in the global branded spirits industry, with a portfolio of over 50 premium and super premium brands, marketed and distributed in over 190 markets around the world, with leading positions in Europe and the Americas.
Headquartered in Milan, Italy, Campari Group owns 25 plants worldwide and has its own distribution network in 26 countries, and employs approximately 4,700 people.
Shares of the parent company Davide Campari - Milano N.V. are listed on the Italian Stock Exchange since 2001. Campari Group is today the sixth-largest player worldwide in the premium spirits industry.

Role Overview

The Global IT Sr Specialist Endpoint Service is responsible for ensuring Campari continues to modernise its End User Computing (EUC) environment, keeping the established endpoint service model current, scalable and aligned with evolving Microsoft capabilities. This includes endpoint lifecycle management, device compliance, security baselines, automation, software deployment and user experience optimisation across Windows, macOS and mobile platforms.
The role centres on global service ownership. This is a technical service ownership role: the successful candidate combines strong technical expertise across endpoint management, Windows platforms, virtual desktop technologies, device security and workplace infrastructure with the ability to direct the partners who deliver the build. As the senior specialist in the Endpoint pillar of Digital Workplace, you will drive an automation-first approach across the platform on Microsoft Intune, Windows Autopilot, Windows 365 Cloud PC and Azure Virtual Desktop (AVD), so it operates reliably, securely and consistently across all markets. As its service owner,



you will set the standards, roadmap and performance measures, and direct the managed service partners and application packaging partner who deliver them.
You will work closely with local IT (country and regional IT managers and their teams), so that what is designed centrally works in practice for every site and every Camparista.

Key Responsibilities Service Ownership and Operations

- Own endpoint services globally: quality, standards, roadmap (aligned to the EUC Architect's target architecture), support model and performance against agreed service levels.
- Plan device and operating system lifecycle: hardware standards, refresh cycles and the retirement of legacy platforms.
- Run the monthly patch quality gate: updates reach the wider business only after nominated application owners have tested and signed them off
- Manage recurring issues through problem management, lead technically in major incidents, and hand new services into operation with agreed support models.

Supplier Management

- Set the technical direction for managed service partners, the packaging partner and technology vendors, and challenge their recommendations on standards and value.
- Lead service reviews on SLAs and KPIs with local IT feedback, and hold suppliers to account for incidents, improvements and delivery.
- Give the line manager,



Vendor Management and Procurement technical input and performance evidence on contracts and statements of work.

Endpoint Platform Ownership

- Own the Microsoft Intune configuration and policy estate (settings catalogue, compliance policies, security baselines and Windows LAPS), implementing designs set by the EUC Architect. Build is delivered mainly through the managed service partner, with the role keeping the technical capability to build, automate and validate configuration directly where needed.
- Ensure the end-to-end Windows Autopilot provisioning process is completed successfully across all markets, owning the zero-touch provisioning standards and driving automation so new and reset devices are ready for work with minimal hands‑on effort.
- Ensure the endpoint estate is patched and compliant across Windows, macOS, iOS and Android, owning the update standards for Windows Autopatch (including hotpatch) and Intune.
- Translate the EUC Architect's agreed designs into build requirements for the managed service partner, validate what is delivered, lead endpoint projects such as the Cloud PC and AVD rollout, and act as the senior technical escalation point.

Application Packaging and Deployment

- Own application packaging and deployment through Intune and Juriba: catalogue first for standard applications, and Win32 packaging with PSADT where needed.
- Direct the application packaging partner day to day: set standards, triage requests and accept packages only when they pass agreed quality checks.
- Ensure the application library and install and detection logic are maintained, with a named owner for every application.

Automation and Continuous Improvement

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📌 End User Computing Specialist (Sesto San Giovanni)
🏢 Campari Group
📍 Sesto San Giovanni