At Sakura, we’re driven by our desire to advance cancer diagnosis through fully automated anatomic pathology and by providing our partners & patients with best-in‑class innovations, quality and customer care. We empower pathology professionals all over the world by providing integrated solutions to deliver accurate & fast diagnoses of cancer, to optimize treatment success for each life we touch! If you are a proactive problem solver with excellent communication skills and a passion for providing exceptional customer service, we would like to hear from you.

As a Field Service Engineer, you will independently support Sakura customers in various technical areas such as installation, training, support, repair, service and warranty. You will primarily be responsible for supporting customers. From time to time, you may be asked to provide support in other regions.

Provide effective technical support to customers & internal stakeholders. Manage, co-ordinate, monitor, repair and install Sakura (demonstration) equipment. Keep abreast of and implement new developments, improvements and regulations for Sakura products.

Maintain a working knowledge of all Sakura equipment by attending regular technical training at the Sakura Academy. Achieve personal and team goals set at the beginning of the fiscal year.



Timely and adequate reporting through CRM.

Participate in various project teams. relevant experience as a field service engineer, preferably in the area of Medical Diagnostics instrumentation but this is not a requirement. skilled use of computers and Microsoft office software. a local drivers license. live ideally in Naples. have flexibility regarding working hours and are willing to stay overnight when required. have a good command of Italian & English, both spoken and written. have a strong presentation & communication skills to meet the training and advising requirements. are customer oriented, connect easily & make an impact at all levels. have a pragmatic can-do attitude. an attractive salary package, including a premio & more benefits. a company car, mobile phone & laptop And last but not least, a great job opportunity where you have full ownership of your work, recognition of your achievements and professional development opportunities. Our International organization who's lead by a supportive & inspiring management. A financial healthy & privately owned company. *This means that we think we can find a suitable colleague on our own. *Please note that we don't offer sponsorship visa.

📌 Field Service Engineer (m/w) (Napoli)
🏢 Sakura Finetek Europe B. V.
📍 Napoli