Overview In this role you will support dealerships and repairers across Italy, both on-site and remotely, to diagnose and resolve complex electrical, electronic, and drivability faults. You will work with OEM diagnostic tools, read wiring diagrams, and identify root causes to reduce downtime and improve first‑time repairs. You’ll coach technicians, generate clear technical reports, and contribute to continuous improvement across fleets. This position blends field work with office-based collaboration in Milan, aligning with MSX’s mission to support automotive networks and mobility partners. Responsabilità
* Support dealerships and repairers on-site and remotely
* Diagnose and resolve complex electrical/electronic/drivability faults
* Use OEM tools for diagnostics, flashing, and parameterization
* Identify root causes using wiring diagrams and documentation
* Support individual cases and wider technical issues across fleets
* Create clear technical reports and case updates




* Coach technicians and provide hands-on guidance
* Feed recurring issues into continuous improvement Requisiti fondamentali
* Strong experience in automotive diagnostics/technical support/workshop or field service
* Proven ability to fix complex electrical/electronic faults
* Hands-on use of OEM diagnostic tools
* Confidence reading wiring diagrams and technical documentation
* Experience working with workshops, engineering, or technical teams
* Ability to support and guide technicians
* Preferred: field-based or multi-site support with multi-brand OEM/importer background
* Communication
* Coaching
* Problem-solving
* Modern vehicle systems: powertrain, ADAS, body electronics
* Networks: CAN/LIN/FlexRay
* Diagnostic methods: root cause analysis, guided diagnostics, flashing

📌 Automotive Field Service Engineer (Milano)
🏢 Msx International
📍 Milano