Work Schedule

Full-time position, Monday through Friday

Status

Full-time, temporary (6-month contract)

Reports To

Academic Director, CIEE Florence

Position Overview

The Council on International Educational Exchange (CIEE) is a nonprofit study abroad and intercultural exchange organization dedicated to fostering global understanding through international education. We aim to empower students with the knowledge and skills to thrive in a globally interdependent and culturally diverse world.

The Academic Assistant supports the day-to-day delivery and administration of CIEE Florence’s academic programs. Working closely with the Academic Coordinator, faculty, students, and staff, the Academic Assistant helps ensure that academic activities run smoothly, information is communicated effectively, and students and instructors receive timely and responsive support.

This position is well suited to an organized, proactive, and student-focused professional who enjoys working in an international and fast-paced educational environment. The role involves a combination of academic administration, student support, faculty assistance, and logistical coordination.

The position requires flexibility in working hours, with occasional evening or weekend commitments based on program needs. The Academic Assistant may also be asked to participate in selected student activities, excursions, or academic events.

Key Responsibilities

Academic Program Support

- Assist the Academic Director with the daily administration and delivery of CIEE Florence academic programs.
- Support course scheduling, classroom assignments, room setup, and changes to academic activities as needed.




- Assist with maintaining accurate academic calendars, schedules, and program information.
- Support student course registration, enrollment changes, and maintenance of academic records.
- Help prepare, organize, and distribute academic materials, including syllabi, course information, and evaluations.
- Maintain and update academic information and materials on Canvas and other relevant systems.
- Assist with photocopying, printing, preparation of classroom materials, and other academic administrative tasks.

Faculty and Instructor Support

- Serve as a first point of contact for instructors regarding day-to-day academic and logistical needs.
- Assist faculty with classroom resources, materials, room reservations, and administrative requests.
- Assist with the collection and organization of syllabi, course materials, attendance information, and other required documentation.
- Support the administration of course evaluations and other academic quality-assurance activities.

Student Academic Support

- Provide students with general information regarding courses, schedules, academic procedures, and deadlines.
- Assist with academic orientation sessions and other student-facing academic activities.
- Help students navigate Canvas and other academic systems.




- Respond to routine student questions and refer more complex academic matters to the Academic Coordinator or Academic Director as appropriate.
- Monitor and report attendance or other academic concerns in coordination with the Academic Coordinator.
- Assist with organizing academic workshops, tutoring, advising appointments, and other student support activities when needed.

Communication and Coordination

- Support timely and accurate communication among students, faculty, and staff.
- Assist with preparing and distributing academic announcements, reminders, and other communications.
- Maintain organized records of academic correspondence, forms, and documentation.
- Help ensure that students and instructors receive updated information regarding schedule changes, academic events, deadlines, and program requirements.

Administrative and Program Support

- Assist the Academic Director with data entry, record keeping, reports, and other academic documentation.
- Help collect and organize student feedback and other information used for program evaluation and improvement.
- Support the preparation of materials for faculty meetings, orientations, workshops, and academic events.
- Assist with special projects and other academic initiatives as assigned.
- Contribute to maintaining an organized, welcoming, and professional academic environment at CIEE Florence.

Additional Duties

- Participate in selected student activities, cultural events, or excursions as assigned.
- Provide occasional evening or weekend support when required by program activities.
- Participate in emergency support procedures as assigned, including the rotating emerg

📌 Academic Assistant (Toscana)
🏢 CIEE Council on International Educational Exchange
📍 Toscana