Antonio Marras is an Italian fashion house recognized for its creative approach that unites fashion, art, and culture. Since its debut in Milan in 1999, the brand has distinguished itself with a strong identity, rooted in the traditions and culture of Sardinia, reinterpreted through tailoring, research, and experimentation. Each collection is born from the encounter between different disciplines, stories, and sensibilities, transforming fashion into a form of storytelling. Art, theater, cinema, design, and architecture naturally enter its world, creating new connections and continuously expanding the boundaries of creativity. Hospitality is an essential part of Antonio Marras. Boutiques, showrooms, and events are conceived as lively places, capable of welcoming, inspiring, and making everyone feel part of a community. Not just spaces, but experiences where fashion and culture become opportunities for encounter and sharing. Entering Antonio Marras means contributing to an authentic, open, and constantly evolving creative project, where talent, ideas, and relationships play a central role. Since 2022, Antonio Marras has been part of Oniverse, an Italian group present in 57 countries, with over 45,000 people and a network of more than 5,700 sales points worldwide. Joining the Group has allowed the brand to continue enhancing its creative identity within an international context. For the new opening of our boutique at the Incisa Luxury Outlet, we are looking for a Client Advisor.

Responsibilities:




- Welcome customers by promoting the brand's culture and transmitting the Antonio Marras spirit; being a client advisor means being a Brand Ambassador for the brand.
- Achieve store sales targets, constantly monitoring KPIs, using appropriate techniques for effective sales (with particular attention to up-selling and cross-selling).
- Ensure the correct application of the Antonio Marras customer experience (sales ceremony) by providing excellent customer service (pre and post-sales).
- Collect and update customer information, as well as purchase history, to develop a relevant customer portfolio that allows understanding their needs and purchasing habits.
- Contribute to creating a positive work environment and a team based on sharing know-how and best practices.
- Follow visual merchandising guidelines.
- Ensure correct replenishment and effective warehouse stock management.

Requirements:
- Previous experience in a similar role, preferably in the luxury sector.
- Great passion for fashion, knowledge of trends, and strong product sensitivity.
- Excellent sales skills and target orientation.
- Fluent knowledge of English; knowledge of a second language is considered a plus.
- The profile is completed by: flexibility, dynamism, and teamwork, as well as excellent interpersonal skills, curiosity, and proactivity. Workplace: The Mall
- Leccio (FI) We support gender equality and promote an equitable and inclusive environment. We welcome applications from anyone regardless of their background, recognizing the value of diversity in our work context. [Discover more](http://www.calzedoniagroup.com/world-in-progress/persone/le-nostre-persone/parita-di-genere) #id

📌 CLIENT ADVISOR ANTONIO MARRAS (Firenze)
🏢 Oniverse
📍 Firenze