We are looking for a highly motivated, goal-oriented Account Manager to join the Service and After-Sales team of Stevanato Group's Engineering BU. The successful candidate will:
* Support with market strategy deployment, providing commercial insights for assigned Accounts to enhance business growth and processes harmonization.
* Be accountable for the performance of assigned portfolio and for the development of customer prospects in relevant area.
* Build effective and sustainable partnerships with existing accounts, ensuring long lasting relationships with key decision makers across the customer's organization
* Collaborate with Sales Division and involve subject matter experts across Stevanato Group to foster the Company's business model and deliver added value solutions
* Serve as lead point of contact for all customer's service requests and queries.
* Monitor market trends to identify and seize commercial opportunities for the Group.




* Manage function's budget in line with business objectives/guidelines
* Create effective relationships with actual and potential customers to foster growth and commercial opportunities for all stakeholders involved. TECHNICAL COMPETENCES:
* Market and Industry understanding and in-depth knowledge of key consumers and segments
* Customers and Prospects products and processes understanding
* Key Account Planning and Project Management
* Customer Service and CRM Management
* Analysis and Reporting: methodologies, techniques, tools and applications
* Budget management
* IT Tools: use of company tools and applications (ERP, Office, etc.) SKILLS AND

EXPERIENCE:
* +3 years of experiences in a commercial role preferably in the customer service and after sales department
* English language proficiency is essential for the role (at least B2). #J-18808-Ljbffr

📌 After Sales Account Manager (Padova)
🏢 STEVANATO GROUP
📍 Padova