Tudor Team Alinghi is seeking an IT Specialist to join the Team in Naples, to support the Team in the delivery of its 38th America's Cup campaign.

The IT Specialist will be the first point of contact for IT at our Naples base. You will support our Team Members and Guests day-to-day, and you will take on the routine administration of our servers and user access, reporting directly to the IT Lead.

Key Responsibilities

Provide first and second-line support to users, in person and remotely

Set up, configure and maintain laptops, desktops and peripherals (desk support)

Support and administer Microsoft 365: accounts, licenses, Outlook, Teams and OneDrive

Manage user access: joiners, movers and leavers, group memberships, permissions and periodic access checks, applying changes

Install and maintain printers and shared devices

Support meeting rooms and AV equipment

Maintain the servers: apply updates and patches, monitor health and capacity, check backups and run restore tests, and escalate anything outside routine operations





Support guests and hospitality events with connectivity and equipment

Help with equipment orders, stock and deliveries

Document procedures, and report to the IT Lead on open issues, recurring problems and priorities

Qualifications & Experience

MUST HAVE

Minimum 3 years of experience in IT support or systems administration

Good knowledge of Microsoft 365 administration

Windows Server and Active Directory: user and group management, Group Policy, DNS and DHCP

Experience with server maintenance: updates, patching, monitoring and backups

Basic networking knowledge: Wi-Fi, LAN, DHCP and DNS

Experience with ticketing

Clear communication with non-technical users

English, written and spoken

NICE TO HAVE

Experience with virtualisation and Veeam

Experience with Intune or device management

Italian, French (or Spanish)

Experience in a fast-paced environment such as sports, events or broadcast

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📌 IT HELP DESK ENGINEER -ENGLISH SPEAKING (Napoli)
🏢 ALINGHI
📍 Napoli