Possiede le competenze, l'esperienza e la determinazione necessarie per avere successo in questo ruolo? Are you a technically minded sales professional who enjoys building customer relationships, opening new markets, and turning business opportunities into long-term success?

At James Walker, we engineer high-performance sealing solutions for demanding applications across a range of industrial sectors. Our products support customers operating in complex environments where reliability, technical expertise, and quality matter.

Key Account Manager

This is an opportunity for a commercially driven professional who combines technical understanding with a proactive business development mindset — someone who enjoys winning new customers while continuing to develop existing relationships.

As a Key Account Manager, you’ll drive profitable growth across your assigned territory, with a focus on the Milan area and customers within approximately two hours’ driving distance. You’ll identify new business opportunities, re-engage inactive or lost customers, develop prospects into long-term partners, and grow sales within existing accounts.

You’ll join a small, flat-structured local sales office of approximately 10 people, with no local manufacturing, as part of an international manufacturing and sales organisation. This role offers autonomy, direct customer engagement, and the opportunity to combine technical problem-solving with strategic selling.

Build and maintain long-term relationships with customers, decision-makers, and key stakeholders across your territory.

Identify, approach, and develop new business opportunities, converting prospects into loyal customers and expanding into new or previously inactive sectors.

Re-engage dormant or lost customers and identify opportunities to increase business within existing accounts.

Understand customer applications, technical requirements,



and operational challenges to recommend suitable products and sealing solutions.

Promote the full range of company products and services, maximising opportunities through cross-selling, range-selling, and value-based selling.

Develop and manage a strong sales pipeline, using company tools

Prepare and monitor sales budgets, forecasts, and KPIs, taking ownership of agreed sales and profitability targets.

Monitor customer needs, market developments, and competitor activity to identify opportunities for growth.

Work closely with internal sales, technical colleagues, and other stakeholders to develop effective customer solutions.

Provide excellent customer service, prepare proposals and presentations, and support customers throughout the sales process.

Represent James Walker at customer meetings, industry events, and other networking opportunities such as assistance to fitting on site.

Plan and manage customer visits across the territory, typically travelling two to three days per week.

Build and maintain good relationships within local James Walker team, including visits to local office on regular basis.

5 years of proven business development success , including converting prospects into loyal customers, developing new or inactive sectors, and growing existing accounts.

Experience in the

Strong understanding of customer and market dynamics in several of the following sectors:

A technical background and genuine interest in understanding technical products,



applications, and customer challenges.

A structured, proactive, and commercially minded approach to business development.

A customer-focused mindset, with the ability to balance new business development and the growth of existing accounts.

Proficiency in Microsoft tools, including Excel and PowerPoint, and confidence using digital tools such as Copilot.

Proficiency in spoken and written English.

A valid driving licence and willingness to travel approximately two to three days per week.

Experience working independently from a home-based office, with a suitable home-office setup.

Residence within the Milan area, with the ability to cover customers across the surrounding territory within approximately two hours’ driving distance.

Knowledge of sealing products and services.

A master's degree in mechanical engineering.

Experience working for a multinational company.

We’re a globally trusted name with over a century of engineering excellence. Join an established international business serving demanding industrial markets.

Work in a role where technical expertise meets strategic and consultative selling.

Enjoy autonomy, flexibility, and ownership of your customer relationships and territory.

Be part of a local team backed by an international organisation.

Have access to training, support, and opportunities for professional development.

Our values and ethos are central to the way we do business. Share your experiences and always welcome feedback

Understand our customers and what they need

If something goes wrong, amaze people with a dazzling recovery

Never be afraid to try something new

Ready to Elevate Your Sales Career?

If you’re ready to take your sales experience to the next level in a dynamic, industrial environment, we want to hear from you.

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📌 Sales & development manager (Milano)
🏢 James Walker
📍 Milano