Overview
In this role you will provide application expertise and technical consultation across the customer lifecycle to help customers integrate Sartorius product portfolios. You will work with cross-functional teams to support evaluations, trials and onboarding, shaping solutions that fit customer processes. You will troubleshoot technical and application issues, translating needs into effective recommendations to improve adoption and performance. This position offers meaningful impact by advancing life sciences applications to support better health outcomes. You will join a global, collaborative team dedicated to translating scientific discoveries into real-world medicine.
Responsabilità
Support customer evaluations, application assessments and technical consultations with product and workflow recommendations
Design, coordinate and document customer-specific evaluation/onboarding plans and outcomes via trials and training
Troubleshoot application and product performance issues and coordinate corrective actions




Provide application insights across opportunity development to inform solution recommendations
Capture customer feedback and competitive intelligence to influence portfolio enhancements
Requisiti fondamentali
Master's degree in Life Sciences, Biotechnology, Engineering or related field, or equivalent professional experience
3+ years of application/technical support or customer-facing experience in life sciences
Deep knowledge of relevant products, applications and customer workflows
Ability to troubleshoot technical and application issues in customer environments
Hands-on capability with demos, trials, evaluations and customer training, with structured documentation
Customer orientation
Strong communication and presentation skills
Cross-functional collaboration
Troubleshooting and technical problem solving
Demos, trials, evaluations and customer training
Documentation of findings and recommendations

📌 Application Specialist (F/M) (Teramo)
🏢 Sartorius
📍 Teramo