Luogo di lavoro: Anacapri
WeareonthelookoutforapassionateandprofessionalReservationsManagertojoinJumeirahCapriPalaceforthesummerseason2027.

Themaindutiesandresponsibilitiesare:

Overseethedeliveryofinternalandexternalservice,quality,andcommercialperformancesasperCentralReservationsKPIobjectives.

Workcloselywiththeteamtomaximizerevenueopportunitiesandreduceoperationalinefficiencies.

Attendmeetingsrelatedtoreservationsandsharerelevantinsightsonperformanceandtrends.

Monitorautomatedreservationservicestoensureoptimalcapacityandresolveanyservicedegradation.

Monitorandfollowuponguestcomplaints,ensuringrelevantsolutionsareprovidedbycoordinatingwithotherdepartments.

Ensuretrainingofnewcolleaguesinthedepartmentandhotelsisplannedandscheduledinadvance.

Overseeallaspectsofpeoplemanagement,includingdevelopment,targetsetting,reviews,andperformance.

Actasapointofcontactforreservationswithexternalpartners,managingandmaintainingrelationships.

ActintheabsenceoftheDirectorofReservationsandperformotherdutiesasrequiredbymanagement.

Actasapointofcontactforreservationswithexternalpartners,managingandmaintainingrelationships.

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📌 Reservations manager (Anacapri)
🏢 Bachecalavoro
📍 Anacapri