Overview
As a Senior Field Service Engineer, you deploy and operate mission-critical Healthcare IT and Radiology Informatics across hospitals and imaging networks. You will work closely with clinical and IT stakeholders to ensure high availability, security, and seamless integration of RIS, PACS, VNA, and advanced imaging platforms. You'll lead complex technical projects, troubleshoot enterprise systems, and serve as a trusted advisor for healthcare customers. This role combines on-premises and SaaS deployments in a hybrid setup and offers meaningful impact on patient imaging workflows.
Responsabilità
Perform installations, configurations, upgrades, migrations, and troubleshooting activities
Provide advanced technical support for Healthcare IT and Radiology Informatics platforms
Ensure high system availability and compliance with contracted SLAs
Support Presales in design and enhance enterprise healthcare environments
Deploy, and maintain enterprise healthcare environments including PACS, RIS, VNA, Diagnostic Viewer Platforms, AI Imaging Applications, Clinical Workflow Solutions
Deploy multi-tier application environments running on physical,



virtualized and Cloud infrastructures
Install and fine-tune Oracle Database environments
Implement and configure Virtualization and Container Platform (VMWare, Proxmox, Kubernetes)
Requisiti fondamentali
10+ years of experience in a technical customer support role
Proven experience implementing mission-critical IT systems
Experience with PACS, RIS, and Enterprise Imaging solutions is highly preferred
Strong knowledge of Networking concepts
Operating systems (Linux & Windows)
Databases (Oracle, SQL)
IT security principles
Experience with AGFA solutions or comparable PACS / RIS / EI platforms
Strong verbal & written English, and interpersonal communication skills
Proven time management and organizational skills
Ability to adapt to change and manage multiple priorities
Strong customer service orientation with internal and external stakeholders
Willingness to travel *****%
customer service orientation
interpersonal communication
time management
Networking
Linux and Windows administration
Oracle and SQL databases

📌 Senior Field Service Engineer Pacs / Ris / Vna (Varese)
🏢 Agfa
📍 Varese