OverviewIn this role you will lead RGI's Claims transformation practice, serving as the reference point for large-scale programmes across Europe.
You will align insurance strategy with operational execution, guiding multidisciplinary teams to deliver measurable business value in Claims.
Partnering with senior stakeholders, you shape transformation roadmaps and drive customer-centric outcomes.
This is a strategic, impact-driven leadership position at the forefront of insurance modernisation.
ResponsabilitàLead the Professional Services practice focused on Claims transformation initiatives
Act as a trusted advisor for senior insurance executives and business stakeholders
Drive the successful delivery of complex Claims programmes from strategic design through implementation
Guide and mentor highly skilled functional consultants and business analysts
Support pre-sales initiatives by providing deep industry expertise and helping define transformation roadmaps
Ensure projects deliver tangible business value, operational efficiency and customer-centric outcomes
Manage challenging stakeholder environments and facilitate high-level decision-making processes




Contribute to the evolution of RGI's Claims offering by bringing market insights, best practices and innovation ideas
Build strong, long-term relationships with insurance clients and key industry stakeholders
Requisiti fondamentali15+ years of experience within the insurance industry, with a strong focus on Claims
Extensive knowledge of end-to-end Claims processes across Property & Casualty insurance
Proven track record leading large Claims transformation or modernisation programmes
Experience working with tier-one insurers or major insurance software ecosystems
Strong leadership capabilities and experience managing senior teams and complex delivery organisations
Ability to engage confidently with C-level and executive stakeholders
Excellent communication, negotiation and stakeholder management skills
Strong consulting mindset with the ability to balance strategic vision and execution excellence
International experience in complex, multi-stakeholder environments is highly appreciated
Fluent English
leadership
stakeholder management
communication
Claims transformation
end-to-end Claims processes
programme delivery / project management

📌 Head Of Claims Professional Services (Bardi)
🏢 Rgi Group
📍 Bardi