pWe currently have a vacancy for an Operations Support Engineer fluentin English, to offer his/her services as an expert who will perform their services remotely within EU. In the context of the first assignment, the successful candidate will be integrated in the Development team of the company that will closely cooperate with a major client's IT team on site. /ph3Tasks /h3ulliEnsure the operational maintenance and continuity of the system after its Entry into Operations, guaranteeing that it remains stable, secure and performant across all environments. /liliProvide second-level support by analysing and resolving incidents, problems and service requests in accordance with defined service levels. /liliPerform corrective, adaptive, preventive and perfective maintenance activities to sustain operability and compliance with the Contracting Authority's technical, operational and security baselines. /liliMonitor system health and performance through observability tools, respond proactively to alerts and events, and coordinate with DevSecOps Engineers for deployments, automation improvements and environment optimisation. /liliCollaborate with Database Administrators, Architects and the CA's Operational teams to ensure effective system operation, configuration management and change control. /liliParticipate in change and release management activities, ensuring deployment readiness, rollback planning and validation testing. /liliContribute to post-incident reviews and root-cause analyses, maintain operational documentation, runbooks and knowledge-base articles, and support knowledge transfer and handover activities to guarantee service sustainability and continuity of expertise.



/liliProvide operational support for middleware and integration components forming the overall technical landscape, including gateways, data transformation and messaging platforms, identity and access management systems, web servers and content management platforms. /li /ulh3Qualifications /h3ulliUniversity degree in IT or relevant discipline, combined with minimum 5 years of relevant working experience in IT. /liliMinimum 3 years of experience in IT operations or application/system support, including at least 2 years in second-level (L2) support for large-scale, mission-critical systems. /liliExperience working within ITIL-aligned frameworks and structured change and release-management processes. /liliExcellent understanding of ITIL service management processes, including Incident, Problem, Change, Release, Event and Knowledge Management. /liliProficiency with IT service management tools such as Service Now etc. /liliExperience with Linux/Unix environments, container orchestration platforms and observability stacks. /liliUnderstanding of CI/CD pipelines and configuration-management tools. /liliKnowledge of application runtime environments, APIs, middleware and integration technologies such as: API management and gateway platforms. /liliEvent streaming and message-oriented middleware. /liliData transformation and mapping tools.



/liliIdentity and access management solutions and related authentication mechanisms (OAuth2, OIDC, SAML, etc.). /liliWeb infrastructure and content-management platforms. /liliMobile build and deployment pipelines. /liliKnowledge of database performance monitoring, backup and recovery coordination. /liliFamiliarity with system hardening, patching and vulnerability remediation. /liliFamiliarity with the middleware and integration technologies, including but not limited to API management, data transformation and messaging platforms, event streaming, identity and access management, web infrastructure, content management systems, observability and automation tools, ITIL Foundation or higher, Linux administration, container-orchestration or equivalent certification will be an asset. /liliExcellent command of the English language. /li /ulh3Remuneration /h3pWe offer a competitive remuneration (either on contract basis or remuneration with full benefits package), based on qualifications and experience. /ppAll applications will be treated as confidential. /ph3Company /h3pEUROPEAN DYNAMICS ( ) is a leading Software, Information and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Stockholm, London, Nicosia, Hong-Kong, Valetta, etc). The company employs over 1000 engineers, IT experts and consultants (around 3% PhD, 36% MSc and 53% BSc or equivalent). We design and develop software applications using state-of-the-art technology. The group generates annual revenues in the range of EURO 40 million, with an EBITDA in the range of 20%. /p #J-18808-Ljbffr

📌 Project Manager (Italia)
🏢 EUROPEAN DYNAMICS
📍 Italia