If you know art’otel , you know we like to do things differently. Our guests come to us for something that goes beyond their usual hotel expectations, and that’s what you’ll deliver as our Front Office . Your approach to the job will be inspired by your authentic style and self
- always ready with care and attention, a clever tip, a recommendation that only you could give. You’ll know exactly who needs what and when, you’ll remember their names and you’ll use your creativity and experience to deliver a fantastic stay every time. In your role as Front Office , you’ll discuss and agree some key objectives with your line manager. These objectives are designed to support your department’s goals and priorities. You’ll also take responsibility for your own development, embracing training opportunities that

we offer
, while learning from any challenges and mistakes along the way. You’re responsible for offering the highest standard of service to our guests, making shore they are all applied at all times. You’ll be receiving guests at the Front desk by greeting, welcoming and directing them appropriately. You’ll be answering, screening and forwarding incoming phone calls as well inquiries email or reservations. You’ll organize the reception area while complying with office procedures, rules, and regulations. You’ll make sure we’re keeping to the highest standard of cleanliness and presentation, both in your personal presentation and your own working space. You’ll take your cues from the guidance and instructions given by your leadership team.



You’re knowledgeable about our operating procedures, including Open Table, check in procedures, our floor plan and room management. You’re respectful of our surroundings, taking care of furniture, fixtures and equipment within all areas and reporting any malfunction for maintenance. You’re happy to attend any meetings and training courses required by the Head of Department in line with the needs of the hotel. There’s a lot more to this job than we’ve given you here – don’t worry, we’ll fill you in on everything before you begin. We might also add other similar responsibilities on a temporary or permanent basis, depending on the needs of art’otel. Therefore,

we offer
a range of great benefits for you to enjoy: ~ Ticket Meals ~ Discounted hotel rates (extends to the Radisson Hotel Group worldwide and family & friends) ~1 working day per year of volunteering activities with our local partners ~ Advanced onboarding programs and L&D; opportunities ~ Entitlement to benefits provided with our local partners. ~ See T&C; policy for further details and eligibility The gross annual salary (RAL) for this position starts from €25159, aligned with CCNL Turismo, and may vary based on experience and qualifications. This is a tempo parziale position (21 hours per week), with the possibility of developing into a full-time role in the future. L’appartenenza alla categoria dei lavoratori con disabilità di cui all’art. 68⁄1999 , con iscrizione negli elenchi del collocamento mirato, costituisce requisito essenziale per la posizione.

📌 Categorie protette (Italia)
🏢 art'otel
📍 Italia