You will leverage data-driven insights and cross-functional collaboration to optimize outcomes and revenue for both partners and Glovo. You'll lead onboarding and ongoing support, ensure effective communication, and implement customized solutions with internal teams to maximize impact. This is a growth-focused role at a global delivery platform, offering the chance to shape partner success and business performance.

Retribuzione / Benefits

- 30% quarterly performance premio
- private health insurance
- remote work two days a week
- work from anywhere up to three weeks a year

Analyse data to drive operational excellence, growth, and profitability for partners and Glovo

Own partner revenue performance and drive measurable growth

Collaborate with Marketing, Operations, Finance and Customer Service to deliver customized solutions

Manage partner onboarding in the app,



from store setup to initial days

Support partners with strategic guidance aligned to their business goals

2-3 years in high-performance account management or business consultancy

- Experience in FMCG, food-hospitality, or on-demand delivery preferred
- Bachelor in Business Administration or related fields is a plus
- Data-driven with analytical approach
- Highly organized with strong time management and prioritization
- Proficient with Google Suite; Salesforce experience is a plus
- Native Italian and English proficiency
- Motivated by ambitious goals and KPI achievement
- data-driven
- Google Suite
- Salesforce (plus)
- data analysis

📌 Customer Account Manager [Remote] (Milano)
🏢 Glovo
📍 Milano