Overview As a Partner Relations Manager at Glovo, you will build and grow relationships with top restaurant partners, acting as a trusted consultant to boost their success. You will leverage data-driven insights and cross-functional collaboration to optimize partnerships and impact. You will own the onboarding process and help drive revenue through promotions and menu optimization. This is a hands-on, cross-team role that shapes partner performance and profitability at scale.

Retribuzione / Benefits

- 30% quarterly performance premio
- Top-notch private health insurance
- Wellhub gym and wellness access
- Monthly Glovo credit
- Remote work two days a week; up to three weeks remote per year
- Enhanced parental leave

Responsabilità

Build and maintain long-term relationships with restaurant partners through proactive communication

Understand partners' goals and challenges to provide strategic guidance

Analyze data to drive operational excellence, growth, and profitability for partners and Glovo

Drive revenue growth via promotions, marketing activations, and menu optimization





Take ownership of partner revenue performance and measurable growth

Collaborate with Marketing, Operations, Finance and Customer Service to develop customized solutions

Oversee partner onboarding in the app from store setup to early days on Glovo (ops, marketing, sales)

Requisiti fondamentali

- 2-3 years in high-performance account/sales management or business consultancy
- Experience in FMCG, food-hospitality, or on-demand delivery preferred
- Bachelor in Business Administration or related fields is a plus
- Proven track record of exceeding KPIs
- Problem solver with data-driven, analytical approach
- Highly organized, proactive with strong time management and prioritization
- Proficient with Google Suite; Salesforce experience is a plus
- Native Italian; proficient in English
- problem solving
- proactive mindset
- high level of organization
- data analysis
- data-driven decision making
- Google Suite

📌 Customer Account Manager [Remote] (Milano)
🏢 Glovo
📍 Milano