Overview In this role you serve as the local interface between customers, project managers, suppliers, fabricators, and execution teams to ensure smooth project coordination and a strong customer experience. You blend technical know-how with stakeholder engagement to support successful delivery and project execution. You act as the local extension of the Global Hub Project Manager, driving cross-functional collaboration and problem resolution in a dynamic industrial setting.

Retribuzione / Benefits

competitive base salary

award-winning employee development programs

Responsabilità

Act as the primary local contact for customers during project execution

Support Project Managers in translating customer technical requirements into actionable tasks

Participate in customer meetings, progress reviews, and project discussions

Build and maintain relationships with customers to address concerns proactively

Coordinate communication among customers, suppliers, fabricators, system integrators, and project teams

Support change order management, technical clarifications, and project follow-up activities

Review supplier and subcontractor scope alignment with project specifications





Monitor supplier and fabrication progress and provide execution updates to stakeholders

Support inspections, FAT, and customer witness activities

Act as the local extension of the Global Hub Project Manager and execution team

Requisiti fondamentali

- Engineering degree or equivalent technical background
- 2–3 years of experience coordinating technical projects, customers, suppliers, or contractors
- Understanding of industrial systems, instrumentation, electrical, mechanical, or process engineering
- Ability to discuss technical requirements with customers and translate them into concrete actions
- Strong communication, organizational, and stakeholder management skills
- Basic understanding of commercial and project execution processes
- Professional proficiency in English
- Willingness to travel ~40% of the time
- Customer relationship building
- Effective communication across diverse audiences
- Collaborative mindset and teamwork
- Industrial systems knowledge
- Instrumentation
- Electrical or mechanical engineering understanding

📌 Customer Care Engineer (Seregno)
🏢 Emerson
📍 Seregno