08 nov
|
IKO Media Group
|
Roma
08 nov
IKO Media Group
Roma
We are looking for a NOC Operator for a full-time on-site position to join the team in Rome. A leader in the broadcast industry, i KO Media Group is a rising, young, high/performance media service company operating in a state/of/the art facilities with a skilled and dynamic international team. This is a great growth opportunity in an exciting and fast-moving industry. The candidate should be fluentin English and have basic computer know-how; Additional languages and technical knowledge would be considered an advantage. The position includes monitoring, operating, and supporting all of the company’s 24/7 global and domestic content distribution services. Working hours – 24/7 shift basis. Please note that this is not a remote/hybrid/lavoro da remoto position Responsibilities: Monitor telecommunications/ broadcasting systems, supervise the technical components’ functions and make sure that they are active and problem-free. Customer support – act as the initial point of contact for all the company’s clients. Troubleshoot and fix technical issues.
Accountable for managing events and ensuring that they are resolved, while maintaining a detailed record of the problems and methods used to solve them. Manage escalation process until resolution, including coordination with in-house engineers and third parties. Manage and coordinate technical maintenances related to the company’s distribution services. Monitor and operate, if needed, facility air-conditioning, UPS, generators etc. Work on a shift rotation basis, on a 24/7 basis. Requirements: Good knowledge of English Basic computer skills (MS Office programs) Candidate has preferably a technical background from one of the following: RF, satellites, networks, electronics, video and/or sound Engineering studies will be considered an advantage Technical or customer support experience will be considered an advantage Having a car will be considered an advantage Location: Rome, Italy Email: jobs@ Type: Full time, On Site Language: English
📌 Noc Operator (ikomg Italy) (Roma)
🏢 IKO Media Group
📍 Roma