Overview
As a Field Service Engineer & Technical Support Specialist, you will support customers across Southern Europe with emphasis on Italy, delivering hands-on electromechanical service for water treatment equipment. You will work closely with sales and account teams to identify upgrades and support technical-commercial proposals, while ensuring safety and reliability at customer sites. The role combines field service, diagnostics, and project support to drive equipment performance and customer satisfaction. This position offers hands-on impact in a growth-focused company and requires travel across Italy to service installations.
Retribuzione / Benefits
competitive compensation
comprehensive benefits
professional growth opportunities
Responsabilità
Install, start-up, commission, maintain, troubleshoot, and repair industrial water treatment and dosing systems at customer sites
Provide remote and on-site technical support for electrical, mechanical, instrumentation, and process issues
Conduct preventive maintenance and propose reliability improvements
Support Food & Beverage and Industrial Water Treatment customers
Assess needs and identify upgrades, retrofits, and optimization projects




Prepare technical and commercial quotations for equipment, parts, services, and upgrades
Coordinate service activities with internal teams, subcontractors, suppliers, and customers
Support Sales and Account Management with technical input during visits and project development
Prepare service reports, equipment assessments, and maintenance recommendations
Ensure compliance with Solenis safety standards and customer site requirements
Support continuous improvement initiatives and growth of Equipment and Solutions business
Requisiti fondamentali
Degree or technical diploma in Mechanical Engineering, Electrical Engineering, Electromechanics, Automation, Industrial Maintenance, or related field
Customer-focused
Excellent problem solving
Strong communication and interpersonal skills
Electromechanical troubleshooting (electrical systems, motors, pumps, dosing equipment, instrumentation)
Experience with Water Treatment, Food & Beverage, Utilities, Process Industry sectors
Reading electrical schematics, P&IDs;, mechanical drawings

📌 Field Service Engineer & Technical Support Specialist (Monza)
🏢 Diversey
📍 Monza