Job Posting Title OTC Specialist

The challenge

An exciting opportunity has arisen to contribute to Haier Europe. The Company is on a journey to achieve ambitious business growth and leadership objectives in the region, and we need someone who is passionate, proactive, self-driven and motivated to join a team of open-minded individuals. We are looking for an individual who demonstrates the core values of the Haier’s attitude: entrepreneurship and innovation, zero distance to consumers and IoT & Ecosystem thinking. A true change agent with an agile approach thriving for idea contamination and with a hyper-collaborative approach that breaks silos and creates an open ecosystem.

What you will do

For a cluster of customers He/She will responsible of:

- Customer management end to end
- the entire order flow, from order entry to delivery
- Sales condition entry & update
- Customer master data maintenance
- Logistic activities such as Direct Deliveries and Booking slot Management
- Claim management and related credit/debit note flow
- Flow Analysis and Projects management

What you need to succeed

Education:

- Accounting Background (bachelor in Economics or similar)
- undefined

Professional Experience:

- 3/5 years’ experience in a similar role preferably in a modern and structured Company

Languages:

- Fluent Italian language
- Good level of English

Preferred qualifications & soft skills:

- Good knowledge of business intelligence and reporting system
- Experience in reporting and PPT presentation
- Deep knowledge of Microsoft Excel




- Good knowledge of Microsoft Word and PPT
- Good SAP knowledge
- Strong team player who is willing to work in a fast paced ever changing environment

PAY TRANSPARENCY

Employment Type: Permanent Contract; Full-Time National Collective Bargaining Agreement (CCNL): Metalmeccanici Privati Minimum Gross Annual Salary: € 35.000 The position includes access to an individual or collective variable incentive scheme based on the achievement of predefined performance objectives (KPIs); alternatively, any additional variable compensation components or benefits will be governed by the applicable company policies. Benefits:

- Meal tickets
- Lavoro da remoto

The Company may offer a different compensation package than the one indicated above, based on objective criteria identified during the selection process (such as experience, skills or changes in the scope and responsibilities of the role). Any such variation is in no way based on previous salary levels or on personal or discriminatory factors. All decisions are made in compliance with the principle of equal pay, the applicable National Collective Bargaining Agreement (CCNL) and EU Directive 2023/970, as well as the relevant national implementing legislation. #LI-SK1 Haier Europe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.

📌 OTC Specialist (Vimercate)
🏢 Haier Europe
📍 Vimercate