Reference code: JR130333

The story of Cartier is founded on curiosity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 10,000+ colleagues of more than 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity and innovation.

YOUR MISSION:

As an Ambassador of the Maison, you ensure a unique client experience before, during and after a sale and proactively develops your client portfolio. You also participates to the daily boutique operations.

HOW WILL YOU MAKE AN IMPACT? You Will:

Sales Achievements

- Ensure a unique and exceptional client experience during a sale

- Perfectly master the steps of a sale (welcome, discover and understand, convince, close and develop)

- Adapt according to client(s) needs and motivations

- Strive to always improve and surprise the client(s)

- Deal with ease during negotiations and objections

- Transmit the passion and values of the Maison

- Act as the privileged contact for the client(s) in case of After Sales





- Meet individual and boutique targets, both quantitative and qualitative

Client Relationship & Portfolio Development

- Cultivate strong client relationships and develop client loyalty

- Efficiently develop the client portfolio

- Execute targeted CRM actions

- Participate in client events and act as an Ambassador of the Maison

Daily Boutique Operations

- Respect all brand and boutique policies and procedures

- Participate in inventories

- Participate in the set up and breakdowns at opening and closing of the boutique

- Participate in the implementation of Visual Merchandising guidelines

- Assist with special projects when requested

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

We are looking for candidates with previous experience hospitality sector or in luxury Retail;
good interpersonal and communication skills are required as well strong attention to detail and customer needs. Team-Player approach and Fluent in English and Italian.

WHAT WE OFFER

CCNL Commercio

Salary Range (tempo pieno) 30K – 38KEUR

Commission Scheme

8 EUR Meal Voucher per working day

📌 Sales Associate (Milano)
🏢 Baume & Mercier
📍 Milano