pMaison Margiela is a Paris-based fashion house founded in 1988 by Belgian designer Martin Margiela. Celebrating unconventional aesthetics and embracing the philosophy that fashion is an art of expression rather than a cult of personality, Maison Margiela offers haute couture, ready-to-wear for women and men, contemporary line MM6, footwear, interior design, and accessories, including leather goods, fine jewelry and fragrance.br/In 2002, the French house became part of OTB. Along with sister brands of the group, Maison Margiela continues pushing the boundaries of modern fashion while preserving its distinctive identity and heritage.br/ /ppMaison Margiela is looking for an Assistant Store Manager to support the Store Manager in driving commercial performance, developing the team and delivering an exceptional client experience. /ppAs an ambassador of the Maison, you will lead by example on the sales floor and contribute to the smooth running of the store. /ph3Your responsibilities /h3h3Team Management Development /h3pSupport the Store Manager in leading the team and building a culture of performance, client excellence and engagement. /ppCoach and motivate team members through regular feedback, individual development plans and targeted training. /ppParticipate in onboarding and performance reviews, identifying development needs and addressing underperformance alongside the Store Manager. /ppPromote collaboration and open communication, handling conflicts constructively. /ph3Commercial Performance /h3pWork closely with the Store Manager to achieve sales targets through regular monitoring and analysis of key performance indicators. /ppMonitor individual performance and implement action plans to improve results.
/ppTranslate the Maison’s commercial priorities into clear daily objectives for the team. /ppContribute to growing the store’s client portfolio and achieving CRM and client retention targets. /ph3Store Operations /h3pSupport the daily running of the store, coordinating activities and prioritising tasks to meet business needs. /ppEnsure compliance with the Maison’s procedures, policies and service standards. /ppMaintain visual merchandising standards in line with the Maison’s guidelines. /ppOversee stock management, inventories and the accuracy of store operations. /ppTake responsibility for the store in the Store Manager’s absence. /ppBuild lasting client relationships through personalised service and a strong understanding of client needs. /ppLead by example in selling, styling and clienteling. /ppCoach the team on sales techniques and client loyalty practices. /ppSupport the team in handling complex client situations and key sales opportunities. /ph3Your profile /h3pProven experience in luxury fashion retail, with previous experience as a Team Leader, Supervisor or Assistant Store Manager. /ppStrong leadership and coaching skills, with the ability to inspire and engage a team. /ppA commercial mindset and confidence in analysing KPIs and turning insights into practical actions. /ppExcellent interpersonal skills and the ability to manage conflicts with professionalism and discretion. /ppStrong organisational skills, with the ability to plan, prioritise and coordinate activities in a dynamic environment. /ppA passion for fashion, an affinity with Maison Margiela’s creative identity and a commitment to exceptional client service. /ppExperience with CRM tools, clienteling and store operations. /ppFluency in both Italian and English is required. /p #J-18808-Ljbffr
📌 Assistant Store Manager MM Leccio (Italia)
🏢 Otb
📍 Italia