Job Title: Forward Deployed Engineer (FDE)

Salary:
ideally up to €90k (flex for strong candidates) + up to 35% premio (~20% standard, rest based on performance) + very generous early-stage equity

Location:
Milan (ideally 1-2 office days/week but flexible) Company: autonomous AI agents for enterprise clients

About the company
This rapidly scaling start-up is building an AI-native platform that lets enterprise clients run high-volume operations through autonomous, conversational agents — voice, chat and messaging, deployed across dozens of countries in over 35 languages, for some of the largest employers in the world. The company's core technical challenge is multi-agent orchestration that stays rock-solid at scale — reliable, secure and observable whether it's deployed for a healthcare provider in the US or a retailer in Latin America. Founded by an experienced team with two prior successful exits, backed by a top-tier European VC, and already trusted by household-name enterprise customers.

About the role
You'll be the technical bridge between the company and enterprise customers in your market — understanding their workflows, configuring and extending the AI systems to fit,



and staying accountable for real production outcomes, not just a go-live. This is a heavily hands-on role: most of your time is spent building and deploying (~70%), with the client-facing side being ~30%. You'll turn what you learn in the field into reusable modules and playbooks that speed up every deployment after yours. Must have

requirements:
* Professional fluency in English and Italian
* Direct customer-facing experience (FDE, field engineering, consulting or solutions roles)
* Strong foundation in Python, FastAPI
* Experience with LLMs & Agentic AI in production
* Comfortable moving between high-level problem definition and hands-on debugging
* Startup pace and mentality
- high energy, ownership, proactiveness, hunger to innovate and succeed, comfortable operating with ambiguity
* Experience with AI Voice Agents / Conversational AI
* Additional fluency in Spanish, German, French or Portuguese
* FDE/Solution engineering experience specifically on agentic AI / LLM-based products, not just traditional SaaS #J-18808-Ljbffr

📌 Forward Deployed Engineer (Lombardia)
🏢 Wave Group
📍 Lombardia