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Learn more: jti.com Own Retail Coach Associate The Own Retail Coach Associate drives continuous improvement and execution excellence across Own Retail touchpoints, including Flagship Stores, shop-in-shop locations and Pop-Ups.
Acting as a bridge between retail strategy and field execution, the role provides hands-on coaching and training, identifies capability gaps and turns them into concrete development actions to support a consistent,



engaging and high-quality consumer experience and improve overall performance.
Position: As the Own Retail Coach Associate, you will: Provide on-the-job coaching across Flagship Stores, shop-in-shop locations and Pop-Ups, strengthening staff capabilities and confidence.
Design and deliver training programs covering product knowledge, consumer engagement, brand standards, execution guidelines and key behaviours expected across Own Retail activities.
Lead and coordinate key onboarding initiatives, supporting consistent execution and adoption of new processes, tools, product narratives and activ

📌 Own Retail Coach Associate (Milano)
🏢 Japan Tobacco International
📍 Milano