About the job

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Mercor

connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include

Benchmark ,

General Catalyst ,

Peter Thiel ,

Adam D'Angelo ,

Larry Summers , and

Jack Dorsey .

Position:

Customer Support / Success Professionals

Type:

Contract

Compensation:

$80–$160/hour

Location:

Remote

Role Responsibilities

Review and assess domain-specific documents to ensure quality, accuracy, and relevance.

Provide structured feedback to improve document standards and evaluation processes.

Collaborate with teams to enhance service delivery and customer success strategies.

Utilize strong analytical skills to contribute to high-impact evaluation projects.

Work independently and asynchronously to meet project deadlines.

Qualifications





Must-Have

Bachelor's degree

(minimum)

2+ years

of professional experience in a relevant domain

Strong proficiency in

Excel ,

PowerPoint , and

Word

Strong document analysis and review skills

Attention to detail and ability to follow structured guidelines

Eligibility

Based in the

United States, Europe, UK or Canada

Application Process (Takes 20–30 mins to complete)

Upload resume

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Submit form

Resources & Support

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PS: Our team reviews applications daily. xrdbqlu Please complete your AI interview and application steps to be considered for this opportunity.

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📌 Remote Customer Success Specialist (Roma)
🏢 Mercor
📍 Roma