pAs a Senior UX Designer, you’ll play a key role in shaping the Tesco Mobile App experience. You’ll lead design from discovery and concept development through to delivery and optimisation, creating experiences that help customers manage their accounts, understand their usage and make the most of their plans. /p pYou’ll work closely with Product Managers, Engineers, Analysts and Researchers to identify customer needs, solve complex problems and deliver intuitive, accessible experiences at scale. This role combines strong UX thinking with high-quality UI design and requires someone who can confidently influence product direction while championing customer-centred design. /p h3You will be responsible for /h3 ul liOwn the End-to-End Design Process /li liLead design activities from discovery and ideation through to delivery and continuous improvement. /li liTranslate complex customer journeys such as billing, upgrades and support into simple, intuitive experiences. /li liProduce high-quality design outputs including user journeys, wireframes, prototypes and visual designs. /li liCollaborate closely with engineering teams to ensure design intent is delivered effectively. /li liDesign Outstanding Mobile Experiences /li liCreate engaging and seamless experiences across platforms. /li liSimplify complexity and create solutions that are easy for customers to understand and use. /li liCollaborate Within Agile Product Squads /li liPartner daily with Product Owners, Engineers, Analysts and Researchers. /li liContribute to sprint planning, backlog refinement, design critiques and solution workshops. /li liActively influence product direction and advocate for customer needs throughout the product lifecycle. /li liContribute to and evolve the Tesco Mobile design system in Figma. /li liCreate reusable components and scalable design patterns. /li liChampion consistency and best practices across products and squads. /li liSupport the adoption of design system standards across the wider design community. /li liUse Data and Insight to Drive Decisions /li liApply customer research, analytics and behavioural insights to inform design decisions. /li liContinuously improve experiences based on customer feedback and performance data. /li liRaise the Bar for Design /li liSet high standards for UX and UI quality.



/li liChampion a customer-first mindset across the organisation. /li /ul h3You will need /h3 ul liOwn the End-to-End Design Process /li liLead design activities from discovery and ideation through to delivery and continuous improvement. /li liTranslate complex customer journeys such as billing, upgrades and support into simple, intuitive experiences. /li liProduce high-quality design outputs including user journeys, wireframes, prototypes and visual designs. /li liCollaborate closely with engineering teams to ensure design intent is delivered effectively. /li liDesign Outstanding Mobile Experiences /li liCreate engaging and seamless experiences across platforms. /li liSimplify complexity and create solutions that are easy for customers to understand and use. /li liCollaborate Within Agile Product Squads /li liPartner daily with Product Owners, Engineers, Analysts and Researchers. /li liContribute to sprint planning, backlog refinement, design critiques and solution workshops. /li liActively influence product direction and advocate for customer needs throughout the product lifecycle. /li liContribute to and evolve the Tesco Mobile design system in Figma. /li liCreate reusable components and scalable design patterns. /li liChampion consistency and best practices across products and squads. /li liSupport the adoption of design system standards across the wider design community. /li liUse Data and Insight to Drive Decisions /li liApply customer research, analytics and behavioural insights to inform design decisions. /li liContinuously improve experiences based on customer feedback and performance data. /li liRaise the Bar for Design /li liSet high standards for UX and UI quality. /li liChampion a customer-first mindset across the organisation.



/li /ul h3What’s in it for you? /h3 ul liAnnual premio scheme of up to 20% of base salary /li liHoliday starting at 25 days plus a personal day (plus Bank holidays) /li li26 weeks maternity and adoption leave (12 months service required at the qualifying date) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave /li liFree 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing /li /ul pThe above information is a shortened summary, refer to our policies for full details /p h3About Us /h3 pA 50-50 joint venture between Tesco and VMO2 that was established back in 2003, Tesco Mobile has gone from strength to strength as we’ve launched into new services and markets. With more than 5 million customers, we’re the largest mobile virtual network operator in the UK. We’re proud to have an inclusive culture that’s uniquely Tesco Mobile, with a strong sense of community, plus all the benefits of working for one of the shareholders. /p pWe care for human connection and we keep our customers at the heart of everything we do, which is why we’ve embraced the Agile way of working. Agile is more than just a methodology - it’s a liberating journey that puts customers and purpose first. It empowers us to self-organise, collaborate, co-create and rapidly inspect and adapt everything we do - allowing us to respond at pace to our customers’ needs. It encourages variety of thought and enables us to thrive, both individually and collectively. /At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click (1) here. /p pWe’re a big business and we can offer a range of diverse full-time part-time working patterns across our many business areas, which means that we can find something that works for you. We work in a more blended pattern -combining office and remote working. If you are applying internally, please speak to the Hiring Manager about how this can work for you - Everyone is welcome at Tesco. /

📌 Senior Ux Designer (Remote) (Italia)
🏢 Tesco
📍 Italia