Technical Account Manager (Technical Advisory) (Italia)

Technical Account Manager (Technical Advisory) (Italia)

09 nov
|
SonarSource
|
Italia

09 nov

SonarSource

Italia

pWho is Sonar? Sonar enables organizations to ship agentic code with confidence. Code creation is abundant, but confidence is scarce. Our core platform, SonarQube, verifies over 750 billion lines of code every day, delivering agentic verification and governance for all code. Trusted by more than 7 million developers and 75% of the Fortune 100, including teams at Nvidia, ServiceNow, Booking.com, Goldman Sachs, AstraZeneca, and Ford Motor Company, Sonar enables organizations to reduce outages, improve security, and lower the cost and risk of agentic software development. Founded in Geneva and now headquartered in Austin, Texas, Sonar has a global team working across offices and hubs, including Silicon Valley, London, Bochum, Barcelona, Singapore, Tokyo, and the Washington, D.C. area. At Sonar, we’re enabling enterprises to build agentic software factories that can move quickly while maintaining the control, consistency and evidence required to ship with confidence. /ph3The impact you will have /h3ulliGrow the usage of the Sonar solution within Accounts /liliIncrease the overall Account Sonar maturity /liliLower the risk of Account churn or downgrade /liliIncrease Account satisfaction, reduce the number of escalations /liliIncrease the number of Sonar sponsors in the Account /liliEstablish and maintain Sonar as a Trusted Advisor in the Account /liliEntice Accounts to stay current on an Active version of Sonar, to get maximal value /liliInfluence Sonar roadmap to meet Account needs /li /ulh3On a daily basis,



you will /h3ulliActively listen and formalize Account technical pains or other adoption inhibitors /liliWork on plans to overcome customer pains and inhibitors /liliReport product technical or functional gaps internally and advocate for their resolution /liliEvangelize/Promote the Sonar methodology to govern continuous Code Quality and Security improvements to the customer /liliAssist Sonar sponsors in the Account for the promotion/evangelization of the Sonar ecosystem /liliKeep Accounts up to date on the roadmap and aware of the value present in upcoming Sonar releases, as well as collecting feedback /liliRecruit customer development teams not currently using Sonar “Upgrade” customer development teams that do not use Sonar correctly and therefore do not receive the maximum value /liliPosition (favorably) the Sonar ecosystem vs other competing products potentially still used in the Account /liliEducate developers and managers on the value of static code analysis in general and of the Sonar ecosystem specifically /liliMake sure that the Account's Sonar technical deployment and operations are in line with the size of the deployment and the criticality of the tool in the DevOps chain /liliRun Quarterly Business Reviews (QBR) with Account Sales representatives /liliExecute Sonar deployment audits, identify gaps, and drive remediation plans for Accounts /liliContribute to the Account Management plans with Sales Representatives. /liliElaborate the Technical strategy tailored to the Account context, provide inputs on the Commercial strategy /liliKeep yourself constantly up to date knowledge of the technical status of the Account, technical progress, threats,



and opportunities for improved maturity /liliTrack product development within Sonar in order to maintain product expertise /li /ulh3The skills you will demonstrate /h3ulliProven practical experience (at least 5 years) in software development or DevOps engineering which sets the stage for understanding our products and how they’re enjoyed by users /liliAt least 5 years of experience in pre- or post-sales customer-facing activities /liliHigh listening skills and the ability to formalize and abstract elements expressed by customers and partners /liliExcellent presentation skills with strong written and verbal communication skills /liliProven ability to work in a team, receiving and giving feedback as well as sharing knowledge /liliAttention to details /liliA can-do attitude: challenging the status quo, leading and contributing to key improvements and innovations /liliAutonomy to run your activity/plans with limited supervision /li /ulh3We value diversity, equity, and inclusion /h3pAt Sonar, we believe that our diversity is our strength. We are a global company that values and respects different backgrounds, perspectives, and cultures. We are committed to fostering a diverse and inclusive work environment where everyone feels valued and empowered to contribute their best. We are proud to be an equal opportunity employer and welcome all qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. /ppIf you need any accommodation, please reach out to us at /ppAll offers of employment at Sonar are contingent upon the results of a comprehensive background check and reference verification conducted before the start date. /ppApplications that are submitted through agencies or third party recruiters will not be considered. /p #J-18808-Ljbffr

📌 Technical Account Manager (Technical Advisory) (Italia)
🏢 SonarSource
📍 Italia

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