pbLocation: /b Greecebr/bWork Model: /b Remote, Greece-basedbr/bEmployment Type: /b Full-timebr/bLanguage Requirement: /b Italian and English /p h3About The Role /h3 pWe are hiring an bItalian-speaking Customer Support Representative /b to join an international customer service project based in bGreece /b. /p pIn this role, you will support Italian-speaking customers through bphone and digital channels /b, assist with general inquiries, resolve customer issues efficiently, and provide a professional and positive customer experience. /p pThis is a bremote position within Greece /b. Candidates may already be based in Greece or be open to relocating,



with relocation support available /p h3Responsibilities /h3 ul liAssist customers through phone and digital support channels /li liRespond to customer inquiries professionally and efficiently /br /liliIdentify customer needs and provide accurate information /li liResolve customer issues with empathy and a customer-focused approach /li liEscalate complex cases when necessary /li liFollow established procedures and quality guidelines /li liMaintain a high standard of customer experience /li /ul pThese responsibilities generalize the project's actual phone/digital support, issue resolution, escalation, and quality-process duties without tying the post to the specific end client. /p h3Requirements /h3 ul liNative-level or bC1 Italian /b /li libB2 English /b or higher /li liStrong verbal and written communication skills /li liComfortable using computers and digital applications /li liCustomer-focused and solution-oriented mindset /li liGood communication and problem-solving skills /li liAble to work remotely from Greece /li /ul pThe source specifically requires Italian at native/C1 level and English B2. /p #J-18808-Ljbffr

📌 Italian-Speaking Customer Support Representative | Remote In Greece (Italia)
🏢 Cross Border Talents
📍 Italia