BB&E; is an employee-owned, full-service civil and environmental engineering and consulting firm, headquartered in Northville, Michigan, which services both the Federal and Industrial sectors throughout the United States. BB&E; team members provide Environmental Consulting, Facilities Engineering, and Program/Project Management Services to the Federal and private sectors.
Position Summary
BB&E; is seeking an experienced Vo IP Systems Administrator / Cisco Unified Communications Engineer to support the operation, maintenance, troubleshooting, and expansion of enterprise Voice over Internet Protocol (Vo IP) systems for the U. S. Navy in Naples, Italy. This position will provide advanced Tier II and Tier III technical support for Cisco Unified Communications infrastructure across multiple geographically dispersed Department of Defense (Do D) installations throughout Europe. The successful candidate will possess extensive hands-on experience with Cisco Unified Communications Manager (CUCM), Cisco Unified Border Element (CUBE), SIP trunking, enterprise network administration, and cybersecurity compliance. The position will play a critical role in supporting the transition from legacy SL-100 telephone systems to a centralized, secure, and highly available enterprise Vo IP environment.
Job Duties & Responsibilities Provide advanced Tier II and Tier III administration, troubleshooting, and operational support for enterprise Cisco Vo IP infrastructure
Administer Cisco Unified Communications Manager (CUCM) clusters, including publisher and subscriber servers, Cisco Unified Border Element (CUBE), SIP trunks, voice gateways, and dial plans
Support the migration of legacy SL-100 telephone services to enterprise Vo IP systems
Perform advanced Vo IP troubleshooting, including call routing, call quality, latency, jitter, packet loss, and connectivity issues
Administer and maintain Linux and Windows server environments supporting enterprise Vo IP applications and associated services
Perform security monitoring, endpoint protection, vulnerability remediation, and patch management using Trellix, WSUS, and related tools
Monitor enterprise voice infrastructure using Net Scout n Genius Pulse or equivalent network performance monitoring tools
Support enterprise routing and network integration, including OSPF, BGP, VLANs, ACLs, and quality-of-service configurations
Ensure compliance with applicable Do D cybersecurity requirements, including DISA STIGs,



RMF, and established security policies
Support centralized Vo IP operations and remote troubleshooting across multiple Navy installations throughout Europe
Maintain technical documentation, system configurations, performance reports, and change-management records Requirements Demonstrated experience providing advanced Tier II and/or Tier III support for enterprise Vo IP or Cisco Unified Communications environments
Extensive hands-on experience administering and troubleshooting Cisco Unified Communications Manager (CUCM)
Experience with Cisco CUBE, SIP trunking, voice gateways, dial-plan configuration, and enterprise call routing
Experience administering Linux and Windows server environments
Working knowledge of enterprise routing protocols, VLANs, ACLs, and network infrastructure integration
Experience performing network troubleshooting, packet analysis, and Vo IP performance monitoring
Experience supporting cybersecurity compliance, vulnerability remediation, and patch management in a Do D or comparable enterprise environment
Ability to independently diagnose and resolve complex Vo IP system and network issues
Ability to obtain and maintain required government security clearance and access credentials Preferred Qualifications Active Do D Secret security clearance
Comp TIA Security+ and Cisco CCNA or higher certification
Experience with Trellix, WSUS, and Net Scout n Genius Pulse
Experience supporting Do D networks under RMF and DISA STIG requirements
Previous experience supporting Navy, Do D, or OCONUS telecommunications environments
Experience supporting geographically distributed enterprise Vo IP systems Physical Requirements And Work Environment
The physical demands and work environment may vary based on the position, assigned duties, and work location. Employees must be able to perform the essential functions of the position, with or without reasonable accommodation. Remain in a stationary position for extended periods
Use computers, telephones, and other office equipment
Move throughout offices,



facilities, and project sites
Reach, grasp, handle equipment, and operate controls
Communicate effectively and review documents, equipment, and site conditions
Lift and carry materials or equipment weighing up to 50 pounds when required by the assignment
Stand or walk for extended periods and occasionally climb, kneel, or crouch
Navigate uneven or rough terrain when required
Work indoors and outdoors in varying weather conditions
Occasionally enter confined spaces or work at heights when required
Wear required personal protective equipment
Work in environments that may include noise, dust, fumes, chemicals, electrical hazards, construction activity, or other site specific conditions Limitations and Disclaimer
This job description describes the general nature and level of work associated with the position. It is not intended to be an exhaustive list of all duties, responsibilities, qualifications, or working conditions. Employees may be assigned other job related duties consistent with applicable law. The duties and requirements described above are representative of those that may be necessary to perform the essential functions of the position, with or without reasonable accommodation.
Benefits Competitive compensation packages
Participation in the Employee Stock Ownership Plan - BB&E; is 100% employee-owned!
Discretionary premio
*Medical, Dental, and Vision Insurance with health care concierge
*Employer provided Short-Term & Long-Term disability
*Employer-provided Life insurance
*Employee options for supplemental life, supplemental accident, critical illness, hospital indemnity, and Identity theft protection benefits
*Generous PTO plus 11 paid holidays
Traditional & Roth 401(k) options with fully vested employer match
Tuition reimbursement & professional development
Employee referral program
Employee discounts
Employee Assistance Program (EAP)
Employee Homeownership Benefits
Pet insurance discount
Applies only to full-time employees BB&E; is an Equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

📌 Voip Systems Administrator / Cisco Unified Communications Engineer (Sant'Antonio Abate)
🏢 BB&E Consulting Engineers and Professionals
📍 Sant'Antonio Abate