We are Bystronic – a global technology company passionate about shaping the future of industrial manufacturing. We want to work with people who support us in creating new possibilities for connected sustainable production worldwide.

As a leading partner for solutions for sheet metal and material processing, we combine laser cutting technology, press brakes, automation, and software with innovative laser applications for new materials and processes.

What you will be doing
Due to continued growth, we are looking for an experienced Field Service Engineer to join our Italian team. Based in Italy, you will support the installation, commissioning and start-up of Bystronic's latest laser cutting, bending and automation technologies across Italy and Europe.

You will become part of our wider European Installation Team, with installation projects coordinated by our team based in Poland. The focus is on staying close to the installation from start to finish, ensuring our customers are successfully up and running before moving on to your next project.

Your responsibilities will include:

Installing, commissioning and handing over Bystronic machines and solutions at customer sites

Working across laser cutting, bending and automation technology, depending on your experience and expertise

Supporting customer production ramp-up following installation

Assembling and working with electrical, pneumatic and hydraulic systems

Diagnosing and resolving complex technical issues during installation and commissioning

Performing CNC/PLC diagnostics, adjustments, software updates and testing

Carrying out machine modifications, updates and retrofits where required

Setting up and integrating machine software and systems

Training customers on machine operation, safety and maintenance

Providing technical advice and support throughout the installation

Completing installation documentation, service reports and customer information within our CRM systems

Working closely with colleagues across our European installation, service and technical support teams





Sharing technical knowledge and supporting the development of other engineers

There will be significant travel as part of the role. While you will support installations within Italy, you will also work across other European countries depending on your expertise and business requirements. Installation projects can require you stay away from home for extended periods , potentially up to three weeks at a time.

Your education & experience

Technical qualification, apprenticeship, college qualification or degree in electrical engineering, mechanical engineering or a related field

Strong experience within installation, commissioning, maintenance or field service engineering

Experience working with complex industrial machinery or manufacturing equipment

Good understanding of electrical and mechanical systems

Experience with CNC/PLC-controlled equipment

Experience diagnosing and resolving complex technical issues

Valid driving licence

What you need to succeed

Strong technical and troubleshooting capability

A customer-focused approach and confidence working directly with customers on-site

Ability to work independently and take ownership of an installation

Comfortable working across different locations, countries and customer environments

Ability to remain calm and solution-focused when things do not go to plan

Strong communication and collaboration skills

Willingness to continuously develop your technical knowledge

Flexibility to travel extensively across Europe and spend extended periods away from home

Commitment to completing installations safely, efficiently and to the required standard

Very good command of English and Italian

What sets you apart

Experience working with laser cutting or bending technology

Experience with automation, robotics or integrated manufacturing systems

Strong CNC/PLC knowledge

Previous experience completing international installations

Experience with complex system installations and integrations

Experience training customers or mentoring other engineers

What's in it for you

The opportunity to work with the latest laser cutting, bending

📌 Field Service Technician – Installations (Roma)
🏢 Bystronic Group
📍 Roma