h3Additional Information /h3 pbJob Number /b /p pbJob Category /b Food and Beverage Culinary /p pbLocation /b 13 Via Alpe di Grual, Pinzolo Trent 38086, ItalyVIEW ON MAP /p pbSchedule /b Tempo pieno /p pbLocated Remotely? /b N /p pbPosition Type /b Management /p pbPay Range: /b EUR 45,000
- 55,000 Annual Salary /p pJoin Lefay Resort SPA Dolomiti, an award-winning luxury spa and ski destination nestled in the UNESCO Dolomites. Surrounded by breathtaking nature and home to a Michelin-starred restaurant, you'll be part of a team where sustainability meets excellence. /p h3Job Summary /h3 pPosition responsible for all the food and beverage operations, which includes all restaurant, beverage, employee dining and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage. /p pThe position is responsible for the updating and development of the Food Beverage offering, the related procurement activities, the execution of monthly inventories, and the monitoring and analysis of food and beverage costs. /p pThe position is also responsible for ensuring compliance with legal health and safety regulations, hygiene and sanitation standards (HACCP), and Lefay's operational standards. /p h3CANDIDATE PROFILE /h3 h3Education And Experience /h3 ulliHigh school diploma or GED; 4 years experience in the food and beverage or related professional area. /li /ul pOR /p ulli2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration,



or related major /li /ul pThe candidate must have 2 years experience in a food and beverage management or minimum 4 years as a restaurant manager in a luxury hotel. /p pFluent Italian or Native speaker preferred and also fluent in English. Additional language such as German or French is desirable /p h3CORE WORK ACTIVITIES /h3 h3Developing and Maintaining Budgets /h3 ulliDevelops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments. /liliMaintains a positive cost management index for restaurant operations. /liliUtilizes budgets to understand financial objectives. /li /ul h3Leading Food and Beverage Team /h3 ulliManages the Food and Beverage departments /liliSupervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. /liliUtilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. /liliOversees all restaurant, beverage, employee dining and room service operations. /liliCreates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing luxury service. /liliProvides excellent customer service to all employees. /liliResponds quickly and proactively to employee's concerns. /liliProvides a learning atmosphere with a focus on continuous improvement.



/liliProvides proactive coaching and counseling to team members. /liliEncourages and builds mutual trust, respect, and cooperation among team members. /liliMonitors and maintains the productivity level of employees. /liliDevelops specific goals and plans to prioritize, organize, and accomplish work. /liliProvides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. /liliSets clear expectations with the employees and team leaders /li /ul h3Ensuring Exceptional Customer Service /h3 ulliProvides excellent customer service. /liliResponds quickly and proactively to guest's concerns. /liliUnderstands the brand's service culture. /liliDrives alignment of all employees, team leaders and managers to the brand's service culture. /liliSets service expectations for all guests internally and externally. /liliTakes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee. /liliVerifies all events standards are in place /liliProvides services that are above and beyond for customer satisfaction and retention. /liliImproves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. /liliServes as a role model to demonstrate appropriate behaviors. /liliManages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis. /li /ul h3Managing and Conducting Human Resource Activities /h3 ulliProvides guidance and direction to subordinates, including setting performance standards and monitoring performance. /liliC

📌 Mgr-Food & Beverage (Pinzolo)
🏢 Lefay Resorts & Residences
📍 Pinzolo