bPosition: /bQuality EngineerbJob Description: /bpWe are seeking an experienced, detail-oriented, and self-motivated bQuality Engineer /b to join our EMEA Quality team. This is an exciting opportunity for a quality professional who is passionate about driving continuous improvement, ensuring regulatory compliance, and maintaining the highest standards of quality across our operations. /pbrPronto/a a candidarsi? Prima di farlo, si assicuri di leggere tutti i dettagli relativi a questo lavoro nella descrizione sottostante.brpThe successful candidate will play a key role in supporting and enhancing our Quality Management System (QMS), working closely with customers and internal stakeholders to resolve quality issues, improve processes, and ensure compliance with customer and regulatory requirements. /ppAs this position will support customers and operations within the Italian market, bfluency in Italian and English is essential /b. /ppbKey Responsibilities /b /ppbQuality Management Compliance /b /pulliSupport the development, implementation, and ongoing maintenance of the Quality Management System (QMS) in line with customer requirements and applicable standards. /liliMaintain Quality Assurance system data and quality documentation. /liliEnsure compliance with customer requirements, regulatory obligations, and industry standards. /liliMonitor the effectiveness of the QMS and recommend improvements to enhance performance and efficiency. /liliSupport internal and external audits, including customer audits, and ensure timely closure of corrective actions. /li /ulpbCustomer Quality Problem Resolution /b /pulliServe as the primary customer liaison for quality-related issues and inquiries. /liliLead structured problem-solving activities, including Root Cause Analysis (RCA) and 8D investigations.



/liliDrive the implementation and verification of corrective and preventive actions (CAPA) to prevent recurrence of non-conformities. /liliBuild and maintain strong customer relationships through professional and responsive communication. /li /ulpbContinuous Improvement /b /pulliConduct fault trend analysis to identify recurring issues and opportunities for improvement. /liliUtilize quality tools and methodologies to improve process effectiveness and quality. /liliParticipate in and support continuous improvement initiatives across the business. /liliAnalyze operational processes and recommend improvements to enhance quality, efficiency, and customer satisfaction. /li /ulpbCross-Functional Collaboration /b /pulliWork closely with Sales, Engineering, and Distribution Centre teams to support business objectives and quality performance. /liliSupport new business opportunities by providing quality expertise during customer engagement and onboarding activities. /liliCollaborate with cross-functional teams to ensure customer expectations and quality standards are consistently achieved. /li /ulpbReporting Performance Monitoring /b /pulliDevelop, monitor, and report on quality metrics and Key Performance Indicators (KPIs). /liliPrepare quality reports and present findings, trends, and recommendations to management. /liliEnsure accurate and timely reporting of quality performance data.



/li /ulpbQualifications Experience /b /ppbEssential Requirements /b /pulliMinimum b5 years' experience /b in a Quality Engineering, Quality Assurance, or related role. /liliStrong working knowledge of bISO 9001 /b and Quality Management Systems. /liliExperience leading customer-facing quality investigations and corrective action activities. /liliFluency in bItalian and English /b (written and spoken). /li /ulpbTechnical Competencies /b /pulliThorough understanding of quality management principles and methodologies. /liliExperience using quality tools including:ulli8D Problem Solving /liliRoot Cause Analysis (RCA) /liliFailure Mode and Effects Analysis (FMEA) /liliStatistical Process Control (SPC) /liliCorrective and Preventive Actions (CAPA) /lili5 Whys /liliFishbone (Ishikawa) Diagrams /li /ul /liliAbility to analyze data and identify trends to drive improvement initiatives. /li /ulpbPersonal Attributes /b /pulliExcellent analytical and problem-solving skills. /liliStrong communication and stakeholder management abilities. /liliHighly organized with the ability to effectively prioritize workload and manage multiple tasks. /liliSelf-motivated with the ability to work independently while contributing effectively within a team environment. /liliCustomer-focused mindset with a commitment to delivering high-quality outcomes. /li /ulpbSoftware Skills /b /pulliProficient in Microsoft Office applications, particularly:ulliExcel /liliWord /liliPowerPoint /li /ul /li /ulpbWhy Join Us? /b /ppYou will become part of a dynamic EMEA Quality team where your expertise will directly contribute to customer satisfaction, operational excellence, and continuous improvement. This role offers the opportunity to work across multiple functions, influence business performance,

📌 Quality Engineer (Milano)
🏢 Appcast
📍 Milano