Adepa is an independent global leading provider of Investment Fund and Corporate Services, Private Equity & Real Estate administration, UCITS V Management Company and Asset Management addressed to institutional and professional investors around the globe. Founded in 1980 and currently headquartered in Luxembourg, Adepa provides clients with support oriented to give tailor‑made solutions for ideas in a global financial world in Luxembourg, Italy, Spain and Chile.Se le sue competenze, la sua esperienza e le sue qualifiche corrispondono a quelle descritte in questa panoramica, non ritardi l'invio della sua candidatura.________________________________________________________________________________INVESTMENT FUND CLIENT LEADER SENIOR OFFICER - CDIThe Client Leader Officer acts as the primary coordination point for a portfolio of investment fund clients, ensuring the effective delivery of fund administration and corporate services. The role requires a solid understanding of investment fund structures, fund operations and service provider interactions within the asset servicing industryShe/he is responsible for delivering high-quality service to assigned investment fund clients and coordinating the timely execution of client requests and operational matters.The Client Leader Officer focuses on service excellence and long-term client satisfaction. This role includes the following responsibilities:MAIN RESPONSIBILITIES:Act as first point of contact for a dedicated client portfolioMonitor day-to-day delivery of fund administration,



corporate and governance services for assigned fund structures.Coordinate operational matters related to investment funds with transfer agents, depositaries, fund accountants, management companies, AIFMs, auditors and legal advisors.Ensure client requests are assessed considering regulatory, operational and fund governance requirements.Support fund launches, restructurings, liquidations and material client change requestsResponsible for understanding client products, requirements and handling all matters with a proactive approach to ensure constant client satisfactionResponsible for developing and cultivate long-term relationships with our clientsCoordination with internal and external parties (custodian banks, legal advisers, AIFM, investment manager, auditors, distribution partners etc.) in order to deliver quality service on time as per client's expectationsFacilitate the flow of any information requested by internal teams or clients promptly and smoothlyActive participation in the new client onboarding process and client change requestsAssistance and taking ownership in internal projects representing the interest of our clientsParticipation in the organization of Board and shareholder meetings and resolutionsTECHNICAL SKILLS & QUALIFICATION:University Degree in Finance, Accounting or equivalent experienceMandatory:



2-4 years of experience within the Investment Funds industry (Fund Administration, Transfer Agency, Depositary, Management Company, Corporate Services, AIFM or Asset Servicing environmentPractical understanding of investment fund structures including UCITS and/or Alternative Investment Funds (AIFs). xysqume Experience interacting with fund stakeholders such as Fund Accountants, Transfer Agents, Depositaries, Auditors, Legal Advisors and Investment Managers.Familiarity with fund lifecycle events, governance processes, client onboarding and service delivery within a regulated financial environmentWorking knowledge of Luxembourg fund structures, corporate governance and investment productsFluent in English (verbal and written communication), Fluent in Italian (verbal and written communication); any other language is considered an assetCompetency in Microsoft Word, Excel and Outlook, any knowledge of PE systems would be an advantageThis position is intended for professionals at Officer level with approximately 2-4 years of relevant industry experience seeking further development within the asset servicing sectorSOFT SKILLS:Ability to work autonomously, taking full ownership of assigned responsibilitiesExcellent interpersonal and communication skills, including contributing to and being part of a strong team spiritExcellent organizational skills complemented by a "can do" attitudeResult-oriented with a strong client focus and sense of responsibility regarding delivering quality workIntercultural approachExcellent written and verbal communication skills#J-18808-Ljbffr

📌 Customer Service Lead (Romano di Lombardia)
🏢 Adepa Global Services
📍 Romano di Lombardia