Compensation: EUR 28,000 - EUR 35,000 - yearlyTutte le competenze, le qualifiche e l'esperienza necessarie per un candidato di successo sono elencate nella seguente descrizione.Company DescriptionMondiale VGL is Oceania’s leading sea freight forwarder and a significant player in the global supply chain solutions sector. Through our strong network of industry relationships, we provide access to the world’s most critical trade routes for a large, diversified group of customers operating in various industry sectors across New Zealand, Australia, Asia, Europe, and the USA.We offer a fully integrated door-to-door service supported by proprietary technology, comprised of:Third- and fourth-party logistics warehousingTransport and distributionSupply chain logistics strategy and consultancyContainer fumigation and heat treatment.We’re proud to employ over 1500 staff in 60 offices across 18 countries including New Zealand, Australia, Asia, Europe, and the USA, and are supported by 1000 agency offices worldwide.Job DescriptionAs our new Ocean Freight Operator, you will be part of our Operations team based in Segrate - Milano. You will provide exceptional and proactive support through communication with customers, carriers, the network, and overseas partners. On a daily basis, you will handle all necessary documentation to ensure compliance with all shipping line operations and will serve as the main point of contact for billing disputes with suppliers and customers.You will have a strong knowledge of documentation, invoicing, storage instructions, and customer and supplier contacts,



and will be able to quickly identify potential issues in order to report and elevate them to the Ocean Freight Supervisor in daily operations.Job ResponsibilitiesResponsible for daily operational tasks, handling shipments and organizing ocean freight according to specific customer requirementsEnsure all customer cargo arrives on time by managing shipments from booking through to final deliveryManage customs clearanceLiaise with customers and suppliersTrack shipments and keep customers updated on progress and/or any delaysCoordinate with customers and carriers to arrange pickupsIssue accurate and timely customer invoices, acting as the point of contact for any disputesProvide all storage instructionsQualifications4+ years of work experience in an international freight forwarding companyFamiliar with FCL and LCL bookings, as well as customs proceduresExcellent team player with natural drive and energyPerforms well under pressure and is solution-oriented, with the ability to plan and manage work under competing demandsAble to prioritize and manage workload, handling strict deadlines and changing prioritiesFirst-class communication and customer service skills, capable of handling challenging disputesAbility to communicate clearly and concisely with customers and colleaguesProficient in Microsoft Office 365 products and general IT toolsExperience with CargoWise is an advantageAdditional InformationAll your information will be kept confidential according to EEO guidelines.We believe our people are our greatest strength — and the diversity of our team is central to how we grow and succeed. xysqume We’re committed to building an inclusive culture where everyone feels respected, supported, and able to thrive. With operations spanning the globe, we know we’re better together when our team reflects the diversity of the communities and customers we work with every day.#J-18808-Ljbffr

📌 Seafreight Operator (Romano di Lombardia)
🏢 Mondiale VGL
📍 Romano di Lombardia