The ideal candidate will be responsible for defining, driving and executing the local CRM strategy to maximise customer engagement, retention and long-term customer value. The role involves close collaboration with senior management, local stakeholders and central teams based at headquarters. It combines strategic ownership with hands‑on execution across CRM platforms, customer lifecycle initiatives and campaign management.Invii la sua candidatura dopo aver letto i requisiti di competenza e qualifica per questa posizione, riportati di seguito.Key responsibilitiesDefine and implement, in collaboration with senior management, the local CRM strategy to maximize customer engagement, retention and long-term customer valueOwn CRM business performance governance, ensuring structured planning, performance monitoring and clear reporting of key customer and commercial KPIsTranslate customer and commercial insights into actionable recommendations, driving customer growth initiatives, the evolution of lifecycle strategies and commercial performanceBuild strong relationships with both local stakeholders and central teams, ensuring alignment of priorities, roadmap and business objectivesAct as an individual contributor, taking a hands‑on role in CRM platforms and leading the operational execution of CRM campaigns and lifecycle initiatives through audience segmentation, targeting, campaign management and performance monitoringIt’s a match if you have…At least 4 years of experience in a similarA Master’s degree in Economics or a related quantitative fieldSolid knowledge of CRM strategies, customer engagement channels,



KPIs and best practicesHands‑on experience with CRM and analytics platformsStrong data analysis skills and the ability to use AI-based solutions to optimise customer engagement and CRM performanceExperience in Financial Services, e‑commerce or digital businesses is a plusExcellent communication skillsThe ability to communicate professionally in EnglishA flexible, agile and solution‑oriented approachA strong sense of ownership and the ability to combine strategic thinking with operational executionOffice & Team LifeA central office in Rome.Free coffee and a comfortable kitchen to relax and enjoy your lunch breakTeam‑building activities and CSR initiatives throughout the yearThe latest hardware and equipment to support your workExperience Our Younited Life BenefitsFlexible Remote PolicyParenting PolicyAn extra day off to celebrate your birthdayAccess to Voxy to boost your language skills.Welfare benefits for you and your familyTicket RestaurantSalary€45,000–€50,000 per year. Younited is committed to creating an inclusive workplace and welcomes applications from all qualified candidates. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. xysqume Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.#J-18808-Ljbffr

📌 Crm Strategy Manager (Gallicano Nel Lazio)
🏢 Younited Credit
📍 Gallicano Nel Lazio