BFF Banking Group is the largest independent specialty finance in Italy and a leading player in Europe, specialized in the management and non-recourse factoring of trade receivables due from the Public Administrations, securities services, banking and corporate payments.

Senior Business Analyst & Project Manager – Payments

About the Role

We are looking for a Senior Business Analyst & Project Manager to drive the development and evolution of the Bank’s payment services. The role combines two equally important dimensions:

- Analyst: analyses the market, clients, processes and requirements, translating business opportunities into feasible solutions.
- Project Manager: leads initiatives from concept to launch, managing timelines, costs, risks and internal and external stakeholders, in Italy and abroad.

Key Responsibilities

Business and Commercial Analysis

- Monitor and analyse payment volumes, transaction trends, revenues and client profitability.
- Prepare management reports, dashboards, KPI analyses and pricing analyses.
- Analyse portfolio, market and customer segmentation to identify business development opportunities.
- Prepare business cases and qualitative and quantitative analyses to support decision-making.
- Support the Sales team with business reviews, client presentations and commercial proposals.

Functional and Solution Analysis

- Gather, analyse and formalise business and functional requirements.
- Analyse end-to-end processes and flows, system integrations, dependencies and technology impacts.
- Assess feasibility and alternative solutions together with IT and technology vendors.

Project Management

- Plan initiatives, defining scope, objectives, work plan, milestones and resources.
- Monitor progress, timelines, project budget and delivery quality.
- Identify and manage risks, issues and dependencies, proposing corrective actions.




- Coordinate cross-functional teams across Operations, IT, Compliance, Finance, Risk and Sales.
- Manage technology partners and vendors, including activities, deliverables and service levels.
- Prepare status reports and materials for steering committees and management, and run project governance meetings.
- Coordinate testing, go-live and commercial launch, including post-launch results review.

Market and Regulatory Watch Monitor the evolution of the European payments market and its technology and regulatory landscape, translating it into new initiatives and compliance projects. Key topics include:

- Instant Payments and Verification of Payee
- PSD3 and PSR
- Digital euro
- FRIDA

Requirements

Education

- Degree in Economics, Finance, Engineering, Mathematics, Computer Science or a related field. A Master’s degree is a plus.

Experience

- At least 4-5 years of experience in Business or Functional Analysis and Project Management roles, gained in banking, consulting firms or technology companies.
- Proven track record in managing projects with both business and technology components, from planning to delivery.
- Experience in banking or financial services, preferably in payments, transaction banking or cash management.

Technical Skills

- Traditional and Agile project management methodologies. A certification (PMP, PRINCE2, PMI-ACP, Scrum) is a plus.
- Project planning and management tools, such as MS Project or Jira.
- Requirements gathering and documentation,



and process mapping (e.g. BPMN).
- Advanced Excel skills and hands-on experience with Power BI. Knowledge of SQL is a plus.
- Good understanding of IT systems and application architectures. Knowledge of SEPA and ISO 20022 is a plus.

Languages

- Fluent Italian and English, written and spoken, including technical documentation.

Soft Skills

- Strong analytical and problem-solving skills.
- Project leadership and ability to coordinate people without direct hierarchical authority.
- Negotiation and stakeholder management skills, including at senior management level.
- Strong organisational skills, with the ability to manage multiple priorities and meet deadlines.
- Excellent communication and presentation skills.
- Curiosity about innovation and a pragmatic, results-oriented approach.

Workplace: Milan, Viale Lodovico Scarampo 15

**

At BFF Bank, we ensure that every individual has access to the same opportunities and equal treatment. Each person is evaluated based on their value, skills, and merits, regardless of their ethnicity, age, gender, disability, or other characteristics (such as parental status) that could be a potential discrimination factor. This allows the Bank, at a Group level, to attract and nurture the best talents, hiring them based on objective, non-discriminatory, and meritocratic criteria.

“The processing of personal data is performed by BFF Bank S.p.A., as Data Controller, for the management of your job application through authorized individuals for the processing. For more information on the processing of your personal data, you can read the privacy notice pursuant to Article 13 of Regulation (EU) 2016/679, available at the following link or on the Controller's website https://it.bff.com/it/Informativa-Trattamenti”.

📌 Senior Business Analyst & Project Manager – Payments (Milano)
🏢 BFF Banking Group
📍 Milano