About Boplan

Founded in 1999 in Wevelgem, Belgium, Boplan develops and manufactures high-quality polymer safety solutions for industrial environments and sports events.

Operating in over 80 countries, Boplan is recognized for its innovative and sustainable impact protection systems, setting the standard in impact absorption. Boplan protects people, vehicles, buildings, and infrastructure in warehouses, production sites, logistics centers, cold storage facilities, (petro)chemical sites, parking lots, and airports worldwide.

With 280 employees, 10 sales offices across Europe, North America, and Japan, and a network of 50 distributors, Boplan sets itself apart through innovation, design, and sustainability in its safety systems. For more information: www.boplan.com

Our teamplayers

- Don’t wait around, but take initiative
- Have a positive attitude: see opportunities instead of problems
- Are dynamic and flexible
- Are open and respectful toward one another
- Have the drive and ambition to perform at the highest level
- “Are ready for impact”: stay calm and focused during peak moments
- Each one is a valuable link in the team — “teamwork makes the dream work”

Your position in our team

As a Commercial Inside Sales Representative, you play a central role in Boplan’s commercial success. You act as the link between customers, Sales Account Managers, and internal departments, ensuring quotations and orders are handled accurately, projects run smoothly, and communication remains professional throughout the sales process.

Your responsibilities combine administrative precision with strong commercial support,



enabling our External Sales team to focus on business development in the field.

This is a full-time, office-based position in the Brescia region (Rezzato).

You will report directly to the General Manager.

Key Responsibilities

As a Commercial Inside Sales Representative, you will:

- Maintain proactive communication with customers, manage inquiries, and provide pre-sales support.
- Prepare accurate quotations, coordinate with internal teams, and ensure timely follow-up.
- Follow up on sales opportunities in CRM, ensuring proper registration and progress tracking.
- Contact leads and existing customers to introduce Boplan, generate interest, and schedule meetings.
- Process and review customer orders in Navision, ensuring accuracy before release to production.
- Monitor order progress and update stakeholders throughout the cycle.
- Act as the first point of contact for incoming calls and visitors, providing clear and professional communication.
- Handle complaints constructively and ensure timely resolution.
- Provide after-sales service by checking customer satisfaction and following up where needed.
- Maintain accurate customer and prospect data in CRM to support sales efficiency.
- Organize and coordinate trade shows and company events, ensuring layouts and materials are ready on time.




- Schedule transport and prepare logistics according to deadlines.
- Manage office supplies and maintain a professional office environment.
- Support shipment coordination, installation cost calculation, and production follow-up.
- Assist with invoicing processes in collaboration with HQ and accounting teams.
- Monitor internal communication channels and ensure timely updates.

Your profile

You have

- A Bachelor’s degree in Business Administration, Commerce, or equivalent experience.
- Experience in inside sales, customer service, or sales administration within an industrial B2B environment.
- Excellent communication and interpersonal skills, professional, positive, and customer-focused.
- A proactive, solution-oriented mindset with strong attention to detail.
- Strong organizational skills and ability to manage multiple priorities.
- A sense of ownership and accountability for results.
- Proficiency with CRM systems (preferably Navision), ERP systems, and MS Office.
- A collaborative attitude and ability to work with international colleagues.
- Fluency in Italian and English (additional languages are a plus).
- Alignment with Boplan’s core values: Passion, Positivity, Agility, Connection, and Trustworthiness.

Why join us?

- Further develop yourself in an innovative and dynamic company that is growing rapidly.
- A challenging and varied job where personal initiative is highly valued.
- An inspiring career in a strongly collegial team atmosphere where open communication is key.
- A modern working environment with easy accessibility.
- And of course, an attractive salary with additional benefits.

📌 Inside Sales Representative (Brescia)
🏢 Boplan Italia
📍 Brescia